Emergency Services Manager I/II

*Current County employees may be eligible for a higher step placement per the Memorandum of Understanding (MOU).

This mid-management position requires the knowledge and experience to organize and oversee the countywide emergency services programs with minimal supervision except as new or unusual circumstances require. Employees in this classification receive general administrative direction within a framework of standard policies and procedures. Employees in this classification may supervise employees and programs. This position is designated as Mid-Management and is exempt from overtime under the provisions of the FLSA.
 
Under administrative direction, plans, organizes, coordinates, directs and promotes the County-wide Emergency Services Program, including related operations, functions and activities; coordinate County emergency and disaster related efforts in planning, response, recovery and hazard mitigation issues and preparedness activities; coordinates mutual aid services other than fire and law enforcement; on behalf of the County Administrative Officer, provides strategic and operational oversight to county agencies involved in emergency or disaster matters.Essential job duties may include any of the following tasks, knowledge, skills and other characteristics. The list that follows is not intended as a comprehensive list; it is intended to provide a representative summary of the major duties and responsibilities. Incumbent(s) may not be required to perform all duties listed and may be required to perform additional, position-specific tasks. 

• Plans, implements, coordinates and directs area-wide emergency services programs including policy and procedure development, resource management, operational readiness, response, rescue, and evacuation plans and capabilities.
• Directs and coordinates preparation of a variety of contingency plans, in response to identification of hazards, including radiological safety, transportation accidents, hazardous materials related incidents, tsunamis, earthquakes, and other emergencies, civil defense, communications, emergency response, and directed hazard mitigation.
• Assists in planning, formulating, updating and maintaining the County Emergency Services Plan including identification of locations to be used as emergency operating centers; maintains and updates resource lists; coordinates a public information unit/program to disseminate valid information releases.
• Consults with and advises, and acts as liaison with various County Departments and management staff, and other regional, State and Federal agencies concerned with emergency management planning, administration, operations, and emergency services policy issues and plans; and coordinates response, recovery, mitigation and public warning system activities in relation to actual emergencies.
• Develops plans to mobilize materials and resources to meet emergencies; directs and coordinates equipment acquisition and maintenance.
• Organizes and implements training programs (tabletop, functional, and full exercises) for members of County emergency team and other local entities.
• Evaluates applicable State and Federal legislation affecting departmental operations and functions; develops and/or implements recommendations to policies, plans, and/or systems changes to ensure adherence to ordinances, regulations and rules.
• Provides advice and technical assistance to County departments on the special conditions and operating requirements that would be imposed in the event of a catastrophic disaster.
• Prepares and presents oral and written reports for elected and appointed officials, State and Federal agencies, other managers, the media, community groups and the general public.
• May assist in the preparation, management, and monitoring of the Emergency Services annual budget and expenditures.
• Reviews program funding needs; obtains Federal emergency management funds, and directs the agency’s participation in other State and Federal revenue programs.   Oversees the preparation and administration of grant funding.
• Attends a variety of local, state and federal training programs to maintain related current and future certifications.
• Performs related duties as required or directed.

• A Bachelor’s degree is required from an accredited college or university preferably with a major in public administration, public safety/emergency management, urban or regional planning, disaster preparedness or a closely related field.
• Four (4) years of administrative, technical or operational experience in a governmental emergency services or disaster response agency.
• An equivalent combination of education and closely related experience may be substituted.

Special Requirements:
Incumbent must have the ability to work extended and unusual hours, including weekends, holidays and/or off-hour shifts during emergency or disaster situations and during training programs or preparedness exercise and be on-call in case of emergencies.Requires Knowledge of:

• Principles and effective practices of disaster management, emergency planning, response, operations and training.
• Policy development and implementation.
• Organizational analysis and management.
• Leadership, motivation, team building and conflict resolution methods.
• Pertinent local, State and Federal laws, rules, and regulations for emergency services, assistance and emergency disaster preparedness planning.
• Federal and State emergency service programs and funding procedures.
• Community and local emergency services and response resources.
• Equipment and procedures utilized in staffing and coordinating activities within an emergency operation center.
• Methods of record keeping and standard report preparation, including basis statistical techniques.
• Budget procedures and techniques.

 
Requires Ability to:

• Utilize basic office equipment, a mobile command unit, and various forms of communications equipment.
• Operate a motor vehicle.
• Ability to establish and maintain effective working relationships with elected officials, department heads, subordinate staff, representatives of other agencies and the general public.
• Plan, organize, manage, and implement a comprehensive County-wide Emergency Services Program, including collaboration with a variety of agencies and organizations.
• Develop, implement and modify a Countywide emergency operations and response plan.
• Understand and apply local, State and Federal rules and regulations governing disaster and emergency preparedness.

Responsibility:
Employees in this classification receive general administrative direction within a framework of standard policies and procedures. Employees in this classification may supervise employees and programs. Errors in work or judgment could result in mismanagement of funds, staff and programs, the inability of the County to meet statutory responsibilities and/or litigation against the County.

Physical Demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with a disability to perform the essential functions.

• While performing the duties of this job the employee is regularly required to sit, talk, hear and use hands and fingers.
• Frequently required to stand and walk.
• Occasionally required to handle or feel objects, tools and/or controls and to reach with hands and arms and to stoop, kneel or crouch.
• Strength to lift and carry equipment weighing up to 50 lbs.

• Tasks may include risk to adverse environmental conditions and exposure to hazardous waste and nauseous and potential lethal aromas.

• Recognize, analyze and evaluate potential disaster issues and situations and recommends appropriate solutions.
• Identify training needs and develop and implement emergency preparedness training programs to diverse County agencies and organizations.
• Coordinate emergency services activities with County departments, other governmental agencies and countywide organizations.
• Respond resourcefully and calmly in emergency situations.  Analyze emergency situations accurately and implement effective courses of action under the pressure of disaster and emergency situations.