- Location
- Sofia, Sofia City Province, Bulgaria · published
- Type
- Full-time
- Department
- IT
- Source
- Workable
Description
Join a dynamic team providing professional technical support to corporate customers and end users through chat communication. You will be responsible for resolving inquiries efficiently, maintaining high service standards, and ensuring customer satisfaction.
Handle customer queries via chat in a timely and professional manner
Identify and troubleshoot technical issues
Guide users through step-by-step solutions
Escalate unresolved issues when necessary
Maintain accurate records of customer interactions
Ensure high levels of customer satisfaction
Benefits
Food vouchersMultisport cardAdditional health insurance