Health Information Coordinator - Community & Behavioral Services - Juneau

Description

POSITION DESCRIPTION

Health Information   Coordinator 

Department: Community & Behavioral Services

Location: Juneau, AK

Covered Position: Yes

Exemption Status: Non-Exempt

Pay Grade(s): 10/11 ($33.62+ DOE)

Purpose: The Health   Information Coordinator oversees the accuracy, integrity, confidentiality,   accessibility, and appropriate use and disclosure of participant health   information for the Community and Behavioral Services division. The incumbent   coordinates health information management activities, supports staff and   participants in the electronic health record (EHR) system, monitors   documentation and record quality, and helps ensure compliance with applicable   privacy, confidentiality, and records-management requirements.

Essential   Functions. An   individual in this role must be able to perform the following functions with   or without reasonable accommodation:

· Develop and maintain accurate,   complete, and confidential participant health records, including processing   referrals, creating participant charts in the EHR, enrolling participants in   appropriate programs, and establishing participant access to applicable   online systems. 

· Conduct routine and targeted chart audits to assess   completeness, accuracy, timeliness, and compliance; identify deficiencies and   coordinate follow-up and correction as appropriate. 

· Coordinate requests for release of information   (ROI), including obtaining and reviewing appropriate authorizations and   preparing records for release. 

· Coordinate and track disclosures of protected and   confidential health information and maintain required disclosure and release   logs. 

· Coordinate responses to subpoenas, court orders,   legal requests, and other requests for records in consultation with legal   counsel and organizational leadership, as appropriate. 

· Verify participant eligibility information,   including insurance coverage, Tribal enrollment status, and other program   eligibility requirements, as applicable. 

· Monitor health information practices for compliance   with HIPAA, 42 CFR Part 2, applicable Tribal requirements, organizational   policies, and other applicable privacy, confidentiality, and   records-management requirements. 

· Maintain the integrity and quality of participant   information within the EHR, including identifying duplicate, incomplete,   inconsistent, or inaccurate information and coordinating corrections. 

· Monitor documentation completion and turnaround   times and communicate identified deficiencies, trends, or compliance concerns   to appropriate staff and leadership. 

· Coordinate and maintain clinical groups, templates,   workflows, or other assigned health-information functions within the EHR. 

· Provide EHR and health information support,   guidance, and training to staff and participants, including assistance with   record access, documentation processes, and system functionality within the   scope of the position. 

· Compile, track, and report health information   metrics, audit findings, documentation trends, and other information to   support quality improvement and compliance initiatives. 

· Assist in developing, implementing, and maintaining   health information policies, procedures, workflows, and standards. 

· Support quality improvement activities related to   documentation quality, data integrity, records management, privacy, and EHR   utilization. 

· Maintain current knowledge of applicable health   information management practices, privacy and confidentiality requirements,   EHR functionality, and Community and Behavioral Services program   requirements. 

· Participate in or facilitate meetings, trainings,   audits, and other activities as requested.

Requirements

Knowledge,   Skills & Abilities. A   comprehensive set of capabilities required to perform job tasks effectively:

· Excellent   written and verbal communication skills

· Excellent   computer skills

· Strong   knowledge of EHR systems

· Understanding   of HIPAA and health information regulations

· Knowledge of release-of-information   practices, including authorizations, subpoenas, court orders, and other legal   requests for health information.

· Attention   to detail and data accuracy

· Analytical   and auditing skills

· Organizational   and records management expertise

· Ability   to analyze and interpret complex information from multiple sources

· Ability   to manage priorities in a changing environment with limited information

· Ability   to maintain accurate, complete and confidential records

· Ability to work collaboratively   with clinical, administrative, compliance, legal, billing, and program staff,   as applicable.

· Understanding of and ability to   work in alignment with the Tribe's mission, culture, values, policies, and   practices

Minimum Qualifications (education, experience, skills):

· AA Degree in   Business, Social Sciences, or closely related field OR an equivalent   combination of education and relevant experience that demonstrates ability to   successfully fulfill position functions.

· Two   (2) – Four (4) years related experience

Preferred Qualifications (education, experience, skills):

· Experience   in behavioral services

Physical   Requirements. The physical demands described here are representative of   those that must be met by an employee to successfully perform the essential   functions of this job with or without reasonable accommodation:

· The   majority of work is performed in a professional office setting and is   generally sedentary, requiring routine walking, standing, bending, and   carrying of items weighing less than 40 lbs

Work   Environment. The work environment characteristics described here are   representative of those an employee encounters while performing the essential   functions of this job:

· Some   travel may be required on small aircraft or ferry. 

· Certain   positions at Tlingit and Haida may have exposure to certain hazardous   materials or conditions. The   supervisor will review these if applicable.