- Location
- Hallandale Beach, Florida
- Type
- Full-time
- Education
- High School
- Source
- BetterTeam
Description
Description Completes any assigned service calls, or repairs, or installations in a timely manner. Collects payment when assigned. Presents options and pricing to customers as authorized.
Hours & Working Conditions (as designated)
- Average 40 hours per week (typically 8:00 a.m. to 5:00 p.m. weekdays and/or weekends as scheduled)
- Overtime as required -On call over weekends as required
- May work outside, in crawlspaces, closets, and attics
- Work with sheet metal and sharp objects -Lifting and physical exertion required
- 10-12 Service Calls Per Day
Duties and Responsibilities:
- Troubleshoot equipment and related job problems
- Present findings and options to customers, providing advise as needed/requested
- Complete approved repairs, improvements, or installations within industry standard hours per repair pricing guide · Clean equipment/work area -Ensure complete customer satisfaction upon completion
- Complete all paperwork required by management— be punctual and reliable
- Collect for work performed if required: documents, payment, or signatures
- Maintain truck inventory -Keep assigned service vehicle organized and clean
- Track vehicle maintenance and alert management when maintenance is necessary
- Contact the office following the completion of each call, providing requested information regarding the work completed, and receiving dispatch instructions for the next call
- Provide customers with information and pricing on service agreements, accessories, and other comfort improvements
- Provide customers with information on new equipment when repairs exceed specified amount and/or existing equipment exceeds 10 years of age
- Perform equipment installations and /or maintenance work if needed
- Identify and suggest opportunities for quality and cost improvements
- Other duties as needed
Job Requirements:
- High School diploma or equivalent Key-Competencies Preferred
- Must have a professional demeanor, highly motivated
- Possess strong troubleshooting, repair’s ability and critical thinking skills
- Ability to push, pull, lift and carry 50LBS capacity
- A valid driver’s license with good driving record as required by the company insurance carrier(s)
- Ability to Drive, walk, go up and down stairs, bend, reach, crawl in small places
- Ability to assist with troubleshooting and repairs, or service, or installations with the quality of excellence required
- Previous Four (4) years’ experience in plumbing, maintenance, or another related field
- Ability to follow company processes instructions, directions, policies and procedures.
- Neat, clean, and professional appearance