Loss Prevention Business Development Manager

Johnson Controls helps retailers strengthen loss prevention and customer insight through video technologies, video analytics, CCTV, and EAS solutions. In this role, you will work across strategic retail accounts to drive growth, deepen executive relationships, and support long-term customer success.

What we offer

Competitive salary 

Paid vacation/holidays/sick time - 15 days of vacation first year

Comprehensive benefits package including 401K, medical, dental, and vision care - Available day one

Extensive product and on the job/cross training opportunities with outstanding resources

Encouraging and collaborative team environment

Dedication to safety through our Zero Harm policy

Check us out: A Day in a Life at Johnson Controls | Sales Roles

What you will do

This position is focused on identifying, developing, and closing growth opportunities within assigned retail accounts. You will combine new business development, solution selling, and account management to expand wallet share, accelerate adoption of loss prevention technologies, and align Johnson Controls solutions with each customer’s operational and business priorities.

Key Responsibilities

Create new market share by selling loss prevention and EAS solutions alongside CCTV and advanced video analytics.

Proactively prospect and secure profitable new business through direct outreach and multi-level relationships within large retail organizations.

Manage assigned accounts across opportunity identification, pre-sales planning, deal execution, post-sales installation planning, and follow-up.

Support customer satisfaction by resolving account issues related to invoicing, service, and post-sales coordination.

Maintain strong relationships across the account portfolio to support retention, expansion, and long-term value.

Partner with clients, engineers, and manufacturing teams to define product specifications and support implementation.

Present solutions and value propositions, then close sales on terms that are mutually satisfactory to the customer and Johnson Controls.

Develop annual, quarterly, monthly, and weekly plans aligned to business growth opportunities and company objectives.

Travel occasionally, up to 25%, for customer meetings, site visits, and industry conferences.

How You Will Do It

• You will own outcomes with accountability, safety, and integrity by balancing roughly 70% net new business prospecting with 30% wallet-share expansion.
• You will stay close to the customer and focus on what matters most by identifying the right opportunities, removing obstacles, and keeping the pipeline tied to real business priorities.
• You will improve every day through candor and problem-solving by refining account plans, strengthening qualification, and raising the quality of each sales conversation.
• You will win as one team by building strong cross-functional relationships with sales support, engineering, manufacturing, and service colleagues.
• Use disciplined territory planning and demand generation to build pipeline and support consistent growth.
• Align sales strategy, value messaging, and relationship approach with the content and execution work handled by internal support teams.
• Build and maintain a strong external network across retail accounts, stakeholders, and decision-makers.

What We Look For

• Bachelor's degree in Business, Marketing, or equivalent field experience.
• Minimum 10 years of sales or sales management experience within the retail sector.
• Demonstrated consistent record of achieving performance goals.
• Experience with product and solution selling.
• Experience selling loss prevention systems and/or products at the C-level.
• Strong communication, relationship-building, negotiation, and presentation skills.
• Ability to manage multiple accounts, priorities, and stakeholder expectations in a complex sales environment.
• Willingness and ability to travel up to 25% for customer meetings and industry conferences.

Nice to Have

• Experience selling into the retail vertical with an established network of retail, loss prevention, and IT stakeholders and C-level decision-makers.
• Experience with video analytics, CCTV, EAS, or integrated loss prevention solutions.

Why Join Us

This is an opportunity to shape growth across strategic retail accounts, work with a broad portfolio of security and analytics solutions, and collaborate with teams that support customer success from planning through implementation.

If you are ready to grow strategic retail relationships and deliver solutions that create measurable customer value, we would like to hear from you.

HIRING SALARY RANGE: $72,000 - $112,000 (Salary to be determined by the education, experience, knowledge, skills, and abilities of the applicant, internal equity, and alignment with market data.) This role offers a competitive Sales Incentive Plan that will take into account volume and margin on a project, quarterly, and annual basis. This position also includes a competitive benefits package. The posted salary range reflects the target compensation for this role. However, we recognize that exceptional candidates may bring unique skills and experiences that exceed the typical profile. If you believe your background warrants consideration beyond the stated range, we encourage you to apply. To support an efficient and fair hiring process, we may use technology assisted tools, including artificial intelligence (AI), to help identify and evaluate candidates. All hiring decisions are ultimately made by human reviewers. For details, please visit the About Us tab on the Johnson Controls Careers site at https://jobs.johnsoncontrols.com/about-us.

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Johnson Controls International plc. is an equal employment opportunity and affirmative action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, protected veteran status, genetic information, sexual orientation, gender identity, status as a qualified individual with a disability or any other characteristic protected by law. To view more information about your equal opportunity and non-discrimination rights as a candidate, visit EEO is the Law. If you are an individual with a disability and you require an accommodation during the application process, please visit here.