Call Center Agent (Permanent WFH)
Connectus Marketing
·Today
- Salary
- $16k – $25k/mo
- Location
- Cabuyao, Laguna, PH
- Workplace
- Remote
- Type
- Full-time
- Department
- Customer Service
- Seniority
- Entry
- Source
- BetterTeam
Description
NOTE: ConnectUs Marketing Solutions and Linkserve Solutions BPO Inc. are sister companies.
Be part of a passionate team and create opportunities!
CALL CENTER AGENT PERMANENT WFH SET UP.
*Must have own equipment or willing to provide.
*Must have own equipment or willing to provide.
Salary package: PHP 15,500 to PHP 25,000.
Job Description:
- Outbound calls for surveys, lead generation, event invitation and/or sales.
- Inbound calls to resolve customer queries or close lead/sales.
- Data entry to update customer relationship management (CRM) software.
- Respond to emails.
- Create reports using Microsoft Office and Google Drive.
- Meet service level agreements set forth.
- Perform other duties as assigned.
Qualifications:
- Excellent English communication skills.
- Typing Speed: at least 40WPM.
- Ability to work under pressure.
- Ability to multitask, prioritize and manage time efficiently.
- Customer orientation and ability to adapt and respond to different types of personalities.
- Intelligent.
- No BPO experience required; fresh graduates are welcome to apply.
MUST HAVE the following equipment:
- Hardware: Laptop/Desktop Intel i3 (7th gen or higher) / AMD Ryzen 3 (or higher)and 8 GB RAM.
- OS: Windows 10 or higher (MacOS equivalent is allowed).
- Headset: A4Tech (HU 7P or HU 50) or Jabra USB type headset with noise-cancelling feature.
- Internet connection: Wired connection; minimum of at least 30 Mbps.
- Software: Microsoft Office & PDF reader, Anydesk, Gdrive, Discord.
So, why join us?
- Permanent work-from-home.
- Full Time and Long Term Employment.
- Government mandated benefits, Health benefits, leaves, bonuses, and other incentives (except Freelance contract).
- Salary will be based on: Skills, Attitude, Performance, Attendance.
- Opportunity for regularization and promotion.
- US clients.
- Shift: Graveyard Monday to Friday, and Saturday as needed.
- Scholarship program duration: 8 to 10 days.
Salary package structure:
Guaranteed monthly base pay: ₱15,500–₱18,000.
Performance-based incentives: up to ₱7,000/month.
WE LOOK FORWARD TO MEETING YOU!
Skills
PHP