Structured Day Program Assistant Manager

Description

Bring your ideas. Build connections. Make an impact.

Looking for work where your energy, creativity, and leadership can make a difference in someone’s day? Help us create a welcoming space where adults with traumatic brain injuries (TBI), elderly and disabled can connect, participate, and pursue their goals.

As our Structured Day Program Assistant Manager, you’ll help lead a team, plan engaging activities, and keep daily operations running smoothly. From community outings to on-site events, you’ll help turn thoughtful planning into meaningful experiences.

Schedule: Monday- Friday, 8AM-4PM

What makes this role meaningful

• Put your creativity to work. Plan activities and special events shaped around participants’ interests, abilities, and goals.
• Step into leadership. Support and mentor staff while taking ownership of operations.
• Build real connections. Get to know participants and help create a community where people feel valued and included.
• Use a range of skills. Bring together teamwork, problem-solving, hands-on support, and program coordination.

What you’ll do

Create engaging experiences

• Help plan and lead on-site and community-based activities that support each participant’s individual service plan.
• Develop activity schedules, coordinate special events, and request approval for related expenses.
• Encourage participation while respecting individual choices and support needs.

Support participants and their care teams

• Help welcome new participants through program walkthroughs, paperwork, authorizations, and assessments.
• Participate in clinical team meetings as needed.
• Help coordinate transportation, review monthly Medical Answering Services (MAS) standing orders, and address concerns with transportation providers.
• Respond to incidents, complete required reports, and coordinate follow-up with care teams.

Help the program run smoothly

• Assist in developing daily operations, including staff supervision, activities, and site safety.
• Review daily notes and maintain accurate, organized paper and electronic records.
• Help ensure food services meet program needs.
• Track petty cash and receipts.
• Monitor staff attendance, performance, and adherence to agency policies.
• Remain available during program operating hours to respond to urgent issues and site emergencies.

Lead with care

• Coach staff on participant support, behavioral strategies, and program requirements.
• Use crisis prevention and de-escalation skills to support a safe, respectful environment.
• Help ensure services meet New York State TBI and Nursing Home Transition & Diversion (NHTD) Medicaid Waiver requirements.

Ready to make your next move meaningful?

Bring your ideas, your people skills, and your commitment to helping others pursue their goals. Apply to help create a program where participants feel supported, staff feel connected, and every day has purpose.

Requirements

What you’ll bring

• An Associates Degree or higher.
• New York State Personal Care Aide (PCA) certification, or willingness to complete PCA training upon hire.
• At least two years of experience in either:
  • Coordinating adult structured day services or waiver program services; or
  • Working with people with TBI, cognitive impairments, disabilities, older adults, and/or neurodiverse individuals.
• Clear communication, strong organization, and a collaborative approach.
• The ability to guide a team, adapt when plans change, and ask for support when needed.
• Proficiency with Microsoft Office and electronic documentation systems, plus the ability to work with Medicaid compliance processes.
• An understanding of TBI-related support needs, including memory, impulse control, planning, and emotional regulation.
• Skills in crisis prevention, intervention, and de-escalation.

A plus: Familiarity with New York State’s TBI and NHTD Medicaid Waiver programs.

The hands-on side of the role

This is an active role that includes frequent standing, walking, bending, kneeling, and reaching. Responsibilities may include lifting and carrying up to 20 pounds, providing physical assistance, and using fine motor skills to help with personal care or adaptive equipment.

You’ll also spend time outdoors and in community settings. Additional travel may be required to support program operations or participant needs.

 Venture Forthe is an Equal Opportunity Employer committed to a diverse, equitable, and inclusive workplace. We prohibit discrimination and harassment based on race, color, religion, sex, gender identity or expression, sexual orientation, national origin, age, disability, veteran status, genetic information, or any other characteristic protected by applicable federal, state, or local law. 

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