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Materiel Support Specialist for EF - Moncloa

Airbus

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Location
Getafe, Spain
Type
Full-time
Department
Customer Service
Source
Workday

Description

Job Description:

IMPORTANT: Location of the position is Moncloa CGEA
Responsible of managing Customer Orderbook and performance for Spares and Repair processes within EF contracts scope.

Act as an Airbus focal point at customer facilities ensuring correct management of Spares & Repairs processes  as part of the C3 contract. Permanent alignment with final customer.

Monitor OD KPIs, carrying out a deep analysis in order to improve the performance of the whole organization

Identify and inform of any potential risks to n+1 and ensure implementation of mitigation actions among the operational teams. 

Act as focal point for any customer escalation or prioritization, and ensure priorities are clear for the operational teams in order to ensure Customer satisfaction.

Lead Internal/External customer meetings to ensure alignment with OD teams activities.

Reporting a clear and reliable orderbook status

Support processes definition optimizing OD performance

Assist to internal EF Materials meetings and coordinate any operative issue/activity related to Customer.

Support Customer Programs Meetings and ensure accomplishment of OD actions.

This job requires an awareness of any potential compliance risks and a commitment to act with integrity, as the foundation for the Company’s success, reputation and sustainable growth.

Company:

Airbus Defence and Space SAU

Employment Type:

Permanent

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Experience Level:

Professional

Job Family:

Material Support & services

By submitting your CV or application you are consenting to Airbus using and storing information about you for monitoring purposes relating to your application or future employment. This information will only be used by Airbus.
Airbus is committed to achieving workforce diversity and creating an inclusive working environment. We welcome all applications irrespective of social and cultural background, age, gender, disability, sexual orientation or religious belief.

Airbus is, and always has been, committed to equal opportunities for all. As such, we will never ask for any type of monetary exchange in the frame of a recruitment process. Any impersonation of Airbus to do so should be reported to [email protected].

At Airbus, we support you to work, connect and collaborate more easily and flexibly. Wherever possible, we foster flexible working arrangements to stimulate innovative thinking.

Skills

Compliance

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