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IT Fulfillment Officer

Sagility

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Today

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Location
Iloilo, Cybergate, Pavia -T3 (4F and 5F), Philippines
Workplace
Onsite
Type
Full-time
Department
Operations
Closing date
Today
Source
Workday

Description

Sagility combines industry-leading technology and transformation-driven BPM services with decades of healthcare domain expertise to help clients draw closer to their members. The company optimizes the entire member/patient experience through service offerings for clinical, case management, member engagement, provider solutions, payment integrity, claims cost containment, and analytics. Sagility has more than 25,000 employees across 5 countries.

Job title:

IT Fulfillment Officer

Job Description:

 

DUTIES & RESPONSIBILITIES 

 

  • Ensures the availability, readiness, and proper management of company IT endpoints to support daily business operations, equipment replacements, and future requirements. 
  • Oversees site IT Fulfillment activities, ensuring timely equipment deployment, retrieval, inventory management, and compliance with established procedures and service-level agreements (SLAs). 
  • Coordinates with Operations, Workforce Management (WFM), Procurement, Finance, and technical support teams to address equipment requirements, operational concerns, and service delivery needs. 
  • Provides operational guidance to IT Fulfillment personnel, monitors task completion, and ensures adherence to IT Asset Management (ITAM) policies and standard operating procedures (SOPs). 

Location:

Iloilo, Cybergate, Pavia -T3 (4F and 5F)Philippines

Skills

ComplianceInventory ManagementProcurement

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