Manager - CNC Production

Description

The CNC Machining Manager is responsible for leading CNC machining operations across all shifts, ensuring consistent performance in Safety, Quality, and Production. This role provides direct leadership to CNC Production Supervisors, aligning people, processes, and equipment to meet production demands while supporting the continued growth of our machining capabilities.

The CNC Machining Manager is an active, hands-on leader who maintains a strong presence on the production floor, supports supervisors in resolving operational challenges, and drives continuous improvement across the department. Success in this role requires strong technical knowledge of CNC machining, effective leadership, and the ability to balance daily production needs with long-term operational goals.

Why SendCutSend?

SendCutSend is an on-demand manufacturing company specializing in custom sheet metal and CNC machining. We serve more than 150,000 engineers, fabricators, and businesses across the U.S. and Canada. We operate out of seven facilities located in Nevada, Kentucky, Texas, and Pennsylvania.

Our business is built on reliability, accountability, quality, and constant improvement. Everyone here plays a real role in our success. We value people who are collaborative, innovative, and committed to detailed high-quality work. We’re scaling fast and building the future of manufacturing. If you’re excited to join the team and grow with us, we want to hear from you! 

What you’ll do

• Direct CNC machining operations across all shifts, ensuring production schedules, on-time delivery targets, safety standards, quality requirements, and departmental performance expectations are consistently met. 
• Provide technical guidance to CNC Production Supervisors on machining processes, tooling, setups, equipment performance, and troubleshooting, partnering with Programming and Engineering on complex technical issues 
• Lead, coach, and develop CNC Production Supervisors, by providing regular feedback, setting clear performance expectations, accountability, and consistent leadership practices across shifts.
• Monitor production performance, machine utilization, labor efficiency, downtime, and quality metrics to identify opportunities for improvement.
• Align staffing, equipment, and production resources with operational demands to maintain efficiency and meet production goals.
• Identify production bottlenecks, equipment challenges, and workflow inefficiencies, implementing practical solutions to improve throughput and reduce waste.
• Partner with CNC Production Supervisors to establish consistent processes, operating procedures, and communication between shifts.
• Maintain a strong presence on the production floor, providing technical guidance, troubleshooting complex machining challenges, and supporting supervisors with operational decisions.
• Collaborate with Maintenance, Programming, Quality, and Manufacturing to resolve production issues and improve CNC machining processes.
• Support the development and implementation of training programs to strengthen technical capabilities, employee performance, and team development.
• Partner with the Director of Operations to establish departmental priorities, implement operational improvements, and support capacity planning and future growth.
• Collaborate with HR and Talent Acquisition to forecast staffing needs, participate in hiring decisions, and support employee development and retention.
• Ensure consistent adherence to company safety standards, quality procedures, and operational policies across the CNC department.
• Perform other related duties as assigned.

Minimum Qualifications

• 8+ years of leadership experience in CNC machining, manufacturing, or production operations.
• Demonstrated experience leading supervisors or production teams in a manufacturing environment.
• Strong technical understanding of CNC machining processes, equipment, tooling, setups, and quality standards.
• Experience managing production schedules, labor resources, and operational priorities in a fast-paced manufacturing environment.
• Ability to analyze production metrics, identify operational challenges, and implement effective process improvements.
• Strong organizational, analytical, and problem-solving skills with the ability to manage competing priorities.
• Proven ability to coach, develop, and hold team members accountable to performance expectations.
• Effective written and verbal communication skills with the ability to communicate effectively across all levels of the organization.
• Commitment to safety, quality, accountability, and continuous improvement.
• Proficient with Microsoft Office Suite, Google Suite, or related software.

Preferred Qualifications

• 10+ years of leadership experience in CNC machining or manufacturing operations.
• Experience managing multi-shift CNC machining operations.
• Experience directly leading and developing production supervisors.
• In-depth knowledge of CNC machining equipment, tooling, programming, and manufacturing processes.
• Experience applying LEAN manufacturing principles or structured continuous improvement practices at the appropriate levels.
• Experience with production capacity planning, equipment utilization, and labor forecasting.
• Budgeting and resource planning experience.
• Bachelor's degree in Manufacturing, Engineering, Operations Management, or a related field.

Essential Physical Requirements

• Ability to move throughout office and manufacturing environments for extended periods.
• Ability to stand, walk, bend, and climb stairs while conducting shop floor reviews.
• Ability to visually inspect equipment, materials, and processes to assess quality and safety.
• Ability to occasionally lift up to 25 pounds.
• Ability to work in environments with noise, moving equipment, temperature variation, and industrial hazards while following safety protocols.

Work Environment

• This role works across office and manufacturing environments and requires regular presence on the CNC production floor.
• Work performed around CNC machines, tooling, and material handling equipment.
• Exposure to noise, moving machinery, and metal materials.
• Use of required personal protective equipment (PPE) when in manufacturing areas.
• This position requires working in close proximity to equipment that generates strong electromagnetic fields (EMF). This environment may pose a risk to individuals with cardiac pacemakers, ICDs, or other implantable medical devices.

Benefits

• Health, Vision & Dental Insurance
• 401(k) match up to 4%
• Paid time off
• 6 Company-Paid Holidays
• Tuition Reimbursement
• Paid Parental Leave
• Short-Term Disability
• Lunch Provided Daily
• Safety Shoe Voucher
• Employee Discounts!