- Salary
- $34+
- Location
- Denver, CO
- Type
- Full-time
- Department
- Administration
- Experience
- 21+ years
- Education
- High School
- Source
- ApplicantStack
Description
Location: Denver, CO 80209
Employment Type: Full-Time
Pay: $34.00 per hour
Schedule: 7:00 AM - 3:00 PM
Position Overview
Citadel Security USA is seeking an experienced and highly professional Armed Security Officer to provide daily protection, access management, and resident-facing service at an assigned property in Denver. This position combines armed security responsibilities with a strong emphasis on courtesy, discretion, and positive interactions with residents, visitors, and authorized personnel.
The officer will perform walking and vehicle patrols, monitor security systems, verify access, document unusual activity, and respond to incidents in accordance with applicable law and established procedures. The position requires mature judgment, excellent situational awareness, and the ability to balance a visible security presence with a welcoming, service-oriented approach.
Candidates must meet the assignment's experience and licensing requirements and demonstrate responsible firearm handling, sound decision-making, and a commitment to prevention and de-escalation.
Key Responsibilities
- Conduct Walking and Vehicle Patrols: Inspect assigned areas, observe activity, identify potential vulnerabilities, and report suspicious behavior or unsafe conditions.
- Maintain a Professional Security Presence: Remain visible, approachable, and attentive while helping protect residents, visitors, property, and designated assets.
- Manage Entry Procedures: Verify identification and authorization, issue visitor credentials when required, and maintain accurate access logs.
- Monitor Security Equipment: Observe CCTV cameras, alarms, and access-control systems and communicate unusual findings promptly.
- Respond to Incidents: Assess disturbances, emergencies, alarms, and suspicious activity; follow established response procedures and request assistance when appropriate.
- Apply Sound Use-of-Force Judgment: Prioritize prevention, communication, and de-escalation. Any use of force must be legally justified and consistent with applicable law, training, and company policy.
- Coordinate With Emergency Responders: Communicate relevant information and cooperate with law enforcement or emergency personnel during serious incidents.
- Prepare Accurate Documentation: Complete patrol logs, incident reports, and other required records with clear, factual, and timely information.
- Assist Residents and Visitors: Provide directions, answer routine questions, and explain access procedures with patience and professionalism.
- Enforce Established Rules: Apply property requirements and assigned post orders consistently, respectfully, and without unnecessary confrontation.
- Help Safeguard Designated Assets: Maintain awareness around restricted areas, equipment, and other sensitive locations identified in assignment instructions.
- Communicate With Supervisors: Report security concerns, operational issues, and significant developments through approved communication channels.
- Protect Confidential Information: Handle access records, incident details, and personal information discreetly.
- Maintain Firearm Readiness and Safety: Demonstrate responsible firearm handling, follow all applicable safety requirements, and maintain required credentials.
Required Qualifications
- High school diploma or GED.
- Active Security Guard License (SGL) with the required armed endorsement for the assignment.
- Active guard card meeting applicable Colorado requirements.
- At least 21 years of age.
- Valid driver's license and eligibility to perform assigned vehicle patrol duties.
- Personal firearm suitable for the assignment and compliant with applicable laws and company requirements.
- Minimum one to two years of professional armed security experience.
- Demonstrated firearm proficiency and a strong understanding of safe handling practices.
- Ability to exercise sound judgment and remain composed during high-pressure situations.
- Strong observation skills and attention to detail.
- Effective verbal communication and professional interpersonal skills.
- Ability to prepare accurate written reports and use basic computer applications.
- Ability to follow post orders, emergency procedures, and established operational requirements.
- Physical ability to stand, walk, and conduct extended patrols.
Preferred Qualifications
- Two or more years of additional experience in security, law enforcement, or military service.
- Experience working in a resident-facing or customer service-oriented security assignment.
- Familiarity with access-control procedures, surveillance systems, and incident reporting.
- Experience using operational platforms such as TrackTik, Belfry, or similar applications.
- Knowledge of de-escalation techniques and emergency response coordination.
- Experience balancing protective responsibilities with courteous assistance to residents and visitors.
Equal Opportunity Employer
Citadel Security USA is an Equal Opportunity Employer. All qualified applicants will be considered for employment without regard to race, color, religion, sex, national origin, age, disability, veteran status, or any other protected status under applicable law.