Community Manager

Description

The Knolls Townhomes is seeking an experienced and motivated Community Manager to oversee and lead the daily operations of our apartment community in the North St. Louis, MO - Ferguson, MO area.

The ideal candidate is a hands-on, solution-oriented leader who leads with integrity, transparency, and accountability while fostering a positive and productive team environment. This individual will be responsible for driving occupancy, maintaining strong financial performance, minimizing delinquency, and ensuring the overall success of the property. We are looking for a dedicated professional with strong leadership skills who can effectively manage daily operations, develop their team, and consistently deliver results.

Responsibilities:

• Physically inspect all common areas on the property daily to assure its peak readiness and appearance taking immediate action on unsatisfactory appearance problems.
• Walk the property daily checking for cleanliness, safety and conditions of the buildings, driveways, laundry rooms, pools, landscaping and all exterior features of the property.
• Maintain current market and neighborhood information to ensure relative pricing of property and develop marketing and advertising programs to maximize market position.
• Ensure quality of market-ready units and maintain a supply of available units in market-ready conditions
• Approve all lease paperwork daily, applications, move-ins, move-outs, renewals, etc. Ensure all move-ins are walked with the resident and satisfaction is achieved. Perform the duties of Leasing Consultant as needed.
• Collect, record, and deposit property income accurately and timely manner.
• Hire, train and review performance of all on-site personnel, directing their activities to ensure job satisfaction, acceptable productivity levels and career progression were earned and available. Delegation and development associates. Evaluation of site personnel should be accompanied by written communication and thorough record keeping. Maintain personnel files on all staff members.
• Approve all invoices for goods or services received at the site. Utilize and understand the accounts payable system and instruct all office personnel in its use.

Requirements

• Minimum of 2–3 years of experience as a Property Manager in the multifamily housing industry.
• Proven experience successfully leading, managing, and developing a team of up to five employees.
• Demonstrated ability to drive and maintain strong occupancy rates.
• Proven track record of effectively managing collections and maintaining monthly delinquency rates between 1–2%.
• Strong leadership and decision-making skills with a hands-on, solution-oriented approach.
• Ability to lead with integrity, transparency, and accountability while fostering a positive team environment.
• Excellent communication, organizational, and problem-solving skills.
• Ability to effectively oversee daily property operations while meeting financial and operational goals.
• Proficiency in RealPage, Onesite software
• Affordable housing experience is a plus, but not required.

Benefits: Tarantino is committed to each team member's health, wealth, and overall well-being. We deeply value the contributions of our employees and offer various benefits to ensure that our extraordinary team is taken care of.

• Paid Time Off
• Paid sick time
• Retirement and 401k
• Short-Term Disability
• Long-Term Disability
• Voluntary Life
• Vision
• Dental