Data Analyst I - FSO

The City of Boise is seeking a detail-oriented Data Analyst I to support Facilities Services and Operations (FSO). This role collects, maintains and analyzes facility, asset, maintenance, work order and utility data while developing reports, dashboards and other tools that help teams make informed decisions and deliver reliable services.

This is an excellent opportunity for an early-career analyst who wants to build practical experience while contributing to the facilities and systems that support City operations. You’ll collaborate with operational, analytical and technical staff, help improve data quality and business processes and provide basic system support and training. 

To ensure internal equity and alignment with the approved budget for this position, offers are made within the posted hiring range. Although the hiring range is fixed, employees receive an exceptional benefits and total rewards package that enhances the overall value of employment with the City of Boise.

Required Knowledge, Experience, And Training

• Bachelor’s degree in data analytics, statistics, mathematics, public administration, information systems, business, environmental science, or a related field, or an equivalent combination of education and experience.
• General office practices, procedures and essential equipment
• Basic data collection, research, validation, and reporting methods
• Computer usage including related software, database, spreadsheet, reporting, and data visualization applications
• Basic reporting and data visualization principal
• Records management and process documentation practices

Performs routine or repetitive tasks with specific instructions and set procedures. Handles basic issues and problems and refers more complex issues to higher-level staff. 

Collects, organizes, validates, and analyzes information from operational systems, databases, spreadsheets, and other sources. Develops and maintains standard reports, dashboards, and datasets; identifies trends, discrepancies, and data-quality issues; and communicates findings to appropriate staff. 

Maintains accurate and current facility, location, building-system, equipment, preventive maintenance, work order, utility, and related asset data in database. Processes documented asset additions, replacements, relocations, updates, and deactivations; monitors established data-quality controls; corrects routine discrepancies; and coordinates issues requiring operational or technical review. 

Works with FSO staff and other assigned users to understand routine reporting, data, and system needs. Documents business processes and user requirements and maintains data dictionaries, procedures, report documentation, user guides, and training resources. Provides first-line assistance and basic training on approved system processes, data entry, reports, and dashboards, and coordinates assigned technical issues with Information Technology, vendors, consultants, and internal subject-matter experts. 

Supports assigned projects and process-improvement efforts through data collection, validation, testing, analysis, reporting, and documentation. Work may include asset inventories, preventive maintenance data analysis and reporting, work order reporting improvements, utility and performance reporting, facility condition assessment data, customer surveys, and operational system implementations. Recommends improvements and implements approved changes within established procedures and assigned authority. 

Collaborates with other department data analysts to apply shared reporting, documentation, data-quality, and analytical practices. Participates in peer review and knowledge sharing and provides analytical or system support for special projects and short-term departmental priorities. Primarily supports FSO and may assist fleet services or other department programs as assigned. 


Performs other duties as assigned. Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to this position at any time.

Additional Required Knowledge, Experience, And Training

Ability to:

• Gather, organize, analyze, interpret, and report operational and project data using established methods and procedures
• Develop and maintain routine reports, dashboards, datasets, documentation, and written procedures
• Identify and investigate data-quality, reporting, and system issues and refer complex or unresolved issues for additional review
• Apply logical problem-solving methods, distinguish findings from assumptions, and exercise sound judgment within assigned responsibilities
• Produce accurate, organized work while maintaining attention to detail
• Consistently apply established data, information security, privacy, and data-handling standards and procedures
• Communicate analytical results and technical information effectively to audiences with varying levels of technical knowledge
• Work collaboratively with operational, analytical, and technical staff
• Communicate effectively in the English language at a level necessary for efficient job performance
• Perform all essential functions as assigned by an authorized employee, supervisor and/or manager with or without reasonable accommodation

Preferred Knowledge, Experience, And Training
Two years of experience providing data collection, validation, reporting, analysis, system support, or related services.

Experience with Excel, Power BI, SQL, databases, or operational information systems.

Familiarity with computerized maintenance or enterprise asset management systems, including VueWorks or a comparable platform, and with facilities, fleet, public works, utility, work order, maintenance, or asset data.

Special Requirements
Applicants must be able to pass:

City of Boise background check processes which includes a criminal history check and reference checks in accordance with the City of Boise Hiring Process Regulation

Hybrid Work Eligible

The physical effort characteristics and working environment described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Physical Efforts
While performing the duties of this job the employee is occasionally lifting/carrying up to 10 pounds and rarely lifting/carrying up to 35 pounds. Also, the employee is rarely pushing/pulling up to 35 pounds. Work includes sensory ability to talk, hear and touch. Work in this position also includes close vision, distance vision, peripheral vision and depth perception. Employees will sit, stand and walk.

Working Environment
The work environment will include inside conditions.