Senior Associate - Organizational Change Management

Industry/Sector

Not Applicable

Specialism

Workforce Transformation

Management Level

Senior Associate

Job Description & Summary

The Opportunity

Join our Acceleration Center India and help shape the future of business for our diverse client portfolio across geographies and jurisdictions. You’ll work at the heart of global teams across Advisory, Assurance, Tax and Business Services—solving real client challenges through connected collaboration. We’ll help you grow your skills so you can go further. With hands-on learning, cutting-edge tools and an inclusive culture, this is your opportunity to do inspiring work that makes a difference—every day.

As a Senior Associate - Organizational Change Management you will help clients navigate transformation by designing learning solutions that support workforce capability, HR functions, and organizational effectiveness, within our Advisory practice. As a Senior Associate you will analyze complex problems, manage assigned workstreams, build meaningful client connections, mentor junior team members, and use critical thinking to interpret feedback and adapt to changing project needs. In this role at PwC, you will contribute to learning strategy, curriculum design, and release-ready assets for technology-driven and culture-based change efforts, while developing your skills across workforce consulting and organizational design in a client support environment.

Responsibilities

- Designing learning strategies and curricula for technology-driven and culture-based transformation programs
- Developing role-based learning plans, scenarios, assessments, facilitator guides, and participant materials
- Applying instructional design methods, adult learning principles, ADDIE, SAM, Bloom’s taxonomy, and Kirkpatrick evaluation approaches
- Building digital learning assets using authoring, multimedia, and collaboration tools such as Articulate Storyline, Rise 360, Adobe Captivate, Camtasia, and Vyond
- Publishing and troubleshooting content within learning platforms, including SCORM and xAPI packaging, version control, and accessibility requirements
- Conducting training needs analysis and translating business process and technology requirements into practical learning solutions
- Interpreting client feedback and performance data to refine learning products and measure program effectiveness
- Advising clients on learning approaches that support ERP and HCM transformations across platforms such as Workday, Oracle, and SAP
- Supporting workshops and presentations that align learning delivery with organizational change and workforce capability goals
- Mentoring junior team members and contributing to internal proposal development, scope framing, and effort estimates

What You Must Have

- 4-8 years of prior relevant experience in consulting

- Master’s degree or equivalent qualification in Instructional Design, Educational Technology, Education (M.Ed.), Communications, HR, Organizational Development or Psychology.

- Certification in Instructional Design or Learning Experience Design (e.g., ATD/CPTD, Articulate, or an equivalent recognized ID credential) is required, while PROSCI or other Change Management certifications are preferred and considered an added advantage
- At least a Bachelor's degree
- At least 4 years of experience
- Oral and written proficiency in English required

What Sets You Apart

- An interest in upskilling for a digital world and technology trends, an openness to learning new tools and adapting how you work.

- Will to work in a fast-paced environment with sometimes unpredictable circumstances or changes, comfortable working in ambiguity.
- Learning Design or LXD experience across transformation programs
- Applying ADDIE, SAM, Bloom’s taxonomy, or Kirkpatrick frameworks
- Developing Workday, Oracle, or SAP learning solutions
- Collaborating with SMEs on curriculum and role-based learning
- Using authoring tools such as Storyline, Rise 360, Captivate
- Presenting client updates, handling ambiguity, and guiding junior teammates

Travel Requirements

Job Posting End Date