Palliative Care Director of Clinical Services

Company:

Providence at Home with Compassus

 

Position Summary

The Regional Director of Palliative Care is responsible for the direct oversight of continuum based palliative services as well as planning, operations and business development of palliative care services across the continuum (acute, out-patient and community) throughout the Northern California Ministries in collaboration with the Vice President of Post-Acute Services. Is a senior manager responsible for interfacing with providers, payors, foundations/philanthropy (fundraising, select grant writing, and grant funding accountability) and select Board of Director committee support and special projects. Reports directly to the Vice President of Post-Acute Services.

Position Specific Responsibilities

• Areas of Emphasis:
• Guides the development and implementation of objectives for palliative care across the continuum, standards of care, and policies and procedures affecting the programs of Providence St Joseph Health Palliative Care.
• Leader business development for palliative care in partnership with Home and Community Care business development team, senior leadership and Board of Directors on strategy leading to achievement of annual business and financial targets.
• Responsible for contributing to the development of the palliative care service budget and its implementation.
• Accountable for public and private grant funds and outcomes.
• Works with the Vice President, Executive Director(s), Board of Directors, Senior Management Team, Leadership Team, Palliative Care and other Providers, and PSJH Finance.
• Participates in the development of the organization’s strategic plan and facilitates its implementation.
• Monitors service for progress toward accomplishing operational and strategic plan goals.
• Represents Palliative Care on select identified committees in PSJH.
• Participates on select identified Palliative Care/Northern California Hospice /HCC committees.
• Supports select Board of Directors Committees and governance work.
• Documentation / Information Management:
• Assesses and makes recommendations for the development of medical information documentation systems directed at enhancing the communication between caregivers and improves the overall continuity of care.
• Ensures the organization’s commitment to maintaining the confidentiality of patient information through development, maintenance and monitoring of related policies and procedures.
• Plans for system interaction of documentation/information management systems related to patient care; i.e., EPIC/Meditech, Netsmart.
• Leadership / Supervision:
• Performs a wide variety of organizational functions including:
• Performance evaluations of direct reports and recommendations for promotions, demotions and other disciplinary actions.
• Attends Home & Community Care and Foundation Board of Directors meetings.
• Participates in orientation, education and development of team members.
• Development:
• Guides the development and mentors/motivates direct reports to optimize their talents and meet the overall needs and goals of the organization, as well as its mission and core values.
• Assesses learning needs and recommends skill development requirements for direct reports.
• Accepts personal responsibility for other educational activities to enhance job-related skills and abilities.
• Performance Improvement:
• Works with Providers, direct reports, and senior management staff on the day-to-day hospice operations and problem solving.
• Serves as a leader in identifying and implementing collaborative performance improvement projects.
• Budgetary:
• Assists the Vice-President of Post-Acute Services in Northern California the preparation and administration of the Palliative Care Continuum budget.
• Works with Senior Management to assure achievement of organization’s business development goals and operating and capital budget.
• Identifies and implements strategies for budget management.
• Age-Related Competencies:
• Provide leadership to ensure clinical staff meet age-specific patient needs.
• Performs other duties as assigned.

Education and/or Experience

• Required - Bachelor's Degree Nursing or related field.
• Preferred - Master's Degree Healthcare Administration, Business Administration or related field.
• Required - 5 years Progressively responsible management/supervisory experience in palliative care, hospice or related healthcare organization.
• Required - 2 years Experience in healthcare administration.

Skills

• Mathematical Skills: Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percentage.
• Language Skills: Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Ability to write reports, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from leaders, team members, investors, and external parties. Strong written and verbal communications.
• Language Skills: Demonstrates excellent written and verbal skills.
• Computer Skills: Working knowledge of computer application in Microsoft Office, i.e.
• Computer Skills: Excel.
• Other Skills and Abilities: Ability to understand, read, write, and speak English. Articulates and embraces integrated healthcare at home philosophy.
• Other Skills and Abilities: Demonstrates ability to supervise and direct professional and administrative personnel.
• Other Skills and Abilities: Tactful and proficient in conflict resolution.
• Other Skills and Abilities: Able to work well independently and with a team.
• Other Skills and Abilities: Judgment must include ability to make accurate, rapid and long-term decisions under pressure.
• Other Skills and Abilities: Able to project a positive self-image.
• Other Qualifications: Self-motivated.
• Other Skills and Abilities: Demonstrates knowledge of business development and management, clinical operations, governmental regulations and licensing standards.
• Other Qualifications: Understands palliative/hospice care and services provided to patient/family/caregiver through an interdisciplinary group.
• Other Skills and Abilities: This position involves emotional stress related to any of the following: the nature of Home Health work; meeting strict timelines; workflow fluctuations; supporting staff in a stressful and changing health care environment; increase in paperwork.
• Other Skills and Abilities: The ability to maintain personal control in stressful situations is required.
• Other Qualifications: Automobile that is in good working order.

Certifications, Licenses, and Registrations

• No Requirement

Physical Demands and Work Environment: The demands of this role necessitate a team member to effectively perform essential functions. Adaptations can be made to accommodate team members with disabilities. Regular standing, walking, and manual dexterity are fundamental, along with the ability to lift and move objects up to 50 pounds. Visual acuity requirements include close and distance vision, color and peripheral vision, depth perception, and the ability to adjust focus. In a healthcare setting, exposure to bodily fluids, infectious diseases, and conditions typical to the field is expected. Routine use of standard medical equipment and tools associated with clinical care is essential. This description provides a general overview and may vary by role and department, capturing the nuanced demands and conditions inherent to clinical positions in our organization.

At Compassus, including all Compassus affiliates, diversity, equity, and inclusion are fundamental to our Pillars of Success. We are committed to creating a fair work environment where our team members feel welcomed, highly valued, and respected. As an equal opportunity employer, all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

Why Compassus 

Compassus is proud to be recognized by Newsweek as one of America's Greatest Workplaces for the fourth consecutive year. This recognition reflects the culture our teammates have built together, one rooted in compassion and a shared commitment to improving quality of life for patients and families. 

At Compassus, you'll find opportunities to grow professionally, contribute meaningful ideas and make an impact through work that matters. Whether you're providing direct patient care or supporting our mission behind the scenes, every role plays an important part in helping us deliver exceptional care. 

 

 

Compensation range: $104,665.60 - $165,256

  

The amounts listed are the base pay range; additional compensation may be available for this role, such as shift differentials, standby/on-call, overtime, premiums, extra shift incentives, or bonus opportunities 

  

Compassus offers a comprehensive benefits package including, Medical, Dental, Vision, 401k and much more. 

 

 

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