Fitness Director

ABOUT US

The Amenity Collective, LIVunLtd's parent company, is North America’s leading provider of single-source solutions across the aquatics, fitness, and recreation industries. We deliver customized services—staffing, construction, design, consulting, and operations—to supercharge long-term success for clients and their aquatics, fitness, and recreation spaces.

POSITION OVERVIEW

The Fitness Director is an energetic, strategic, and hands-on leader responsible for the overall operations, strategic programming, staff development, and member experience of the fitness and wellness department. Positioned at the intersection of business management and member engagement, this role ensures the facility delivers a welcoming, high-quality, and safety-focused environment that helps clients achieve their health goals while driving facility growth and retention.

As a dual leadership and instructional role, the Director also leads by example on the floor, occasionally or regularly scheduled teaching group exercise classes and delivering high-energy personal training sessions to directly connect with members and model service standards for staff.

ESSENTIAL RESPONSIBILITIES

FITNESS + WELLNESS

• Responsible for Fitness + Wellness programming sales and additional revenue generating initiatives.

• Responsible for the oversight of Fitness + Wellness reporting metrics and overall account health.

• Maintain a consistent pipeline of fitness + wellness revenue generating opportunities, build client relationships, and maintain consistent follow up with clients and potential clients.

• Resident point of contact for promoting and booking LIVunltd’s personal training sessions, private instruction, massage and spa services.

• Elevate personal training: Establish a framework for highly customized 1-on-1 fitness assessments and training plans that seamlessly integrate with the resort's spa, nutrition, and medical wellness offerings.

• Anticipate guest needs: Deliver an ultra-luxury standard of service, ensuring all guest interactions are intuitive, personalized, and memorable.

FITNESS + WELLNESS OPPORTUNITIES

• Work and collaborate with Fitness + Wellness Director and Creative Team on the deployment of fitness initiatives.

• Responsible for the oversight of day to day fitness operations

• Receive client and resident input related to requests for specific types of group fitness programming and send them to the Fitness + Wellness Director.

• Assist On-Site Managers in maintaining group fitness classes and information.

• Assist the LIV team with a variety of administrative tasks, operational projects, and relationship management to secure and nurture accounts

• Effectively communicate the company’s Fitness + Wellness suite of services, operational approach and unique positioning while maintaining the highest level of brand standards

• Dress professionally and polished at all times; when applicable wear corporate approved LIV apparel while working.

• Adhere and adapt to all current and new LIVunLtd policies, procedures and initiatives.

SKILLS AND QUALIFICATIONS.

• Must have the ability to communicate clearly and effectively- ability in multiple languages is an additional asset.

• Previous sales experience, preferred.

• Excellent written and verbal communication skills.

• Ability to multitask successfully.

• Have an in-depth knowledge of New York and surrounding areas.

• Team-player and passion for customer service.

• Strong networking skills; existing contacts in the New York

• Experience with Salesforce and Google Docs + Sheets

• Management or Sales experience in commercial gym or wellness space preferred

• Bachelor’s Degree

• Background in personal training and/or group exercise classes.

• Shallow water certification

• Pool, spa, hot tub certification

BENEFITS

As a Member of the LIVunLtd Team you can expect:

• Growth opportunities

• A fun, friendly, professional working environment

• Competitive compensation within industry standards

• Available to eligible team members: Health Benefits, Dental Benefits, Vision Benefits, 401K Benefits, Life Insurance

COMPENSATION

The Fitness Director position with LIVunLtd pays $70,000-$75,000 per annum + sales based incentives., and opportunity to train/teach clients. Being the third party nature of LIVunLtd, salaries are dependent on the location of the position.

NOTE

The specific examples in each section are not intended to be all-inclusive, they represent the typical elements and criteria considered necessary to perform. Other job-related duties may be assigned and could require work outside of duties listed. This description is subject to change, at the sole discretion of the Company, and in no way creates an employment contract, implied or otherwise; “at will” employment remains.