- Salary
- C$80k – C$95k/yr
- Location
- Canada (Remote)
- Workplace
- Remote
- Type
- Full-time
- Department
- Customer Success
- Seniority
- Manager
- Experience
- 5+ years
- Education
- Bachelor
- Source
- Lever
Description
How you’ll have a massive impact here – and on your career:
As a Customer Success Manager for our Software Solutions team at Versapay, you will manage long-term relationships across a book of business by becoming our customers' trusted Versapay advisor. In this role, you will build strong relationships with our customers, develop a deep understanding of their business, and explore ways that Versapay products can support their objectives.
You’ll also leverage the growing expertise of the entire ERP system to anticipate and resolve problems that allow a customer to grow with us. To accomplish this, you’ll need 5+ years of experience in a customer success role and customer sales role in a SaaS based company as well as B2B merchant services experience.