Police Technician

  Join the professional staff at SRPD and provide excellent service to the public as a Police Technician!

The City of Santa Rosa is committed to building a workforce reflective of our community and establishing a lasting culture of equity and belonging within our organization. Our collective talents and expertise contribute to high-quality public services that support a vibrant, resilient, inclusive City for our community and visitors. We celebrate a diverse workforce and welcome all qualified candidates to apply.

Police Technician is an entry level position in the Records Bureau, part of the Technical Services Division. Police Technicians perform a wide variety of technical tasks and maintain records in accordance with the Public Records Act along with many other regulations and laws. Police Technicians work in an office setting mainly in the Police Department headquarters building and staff the front counter. The position is distinguished from Police Field and Evidence Technicians and Community Services Officers, who perform non-hazardous law enforcement work in the field.

• Bilingual (English/Spanish) pay is available. 
• Opportunity for a 8-hr shift schedule five days/week or 10-hour shift schedule four days/weeks, with bidding done bi-annually
• $500 annually for wellness
• Unlimited free bus rides on CityBus and Sonoma County Transit
• The City is a Public Service Loan Forgiveness (PSLF) qualifying employee

Essential Duties:

• Receive information from the public regarding crimes in person at a reception counter and over the telephone
• verbally diffuse difficult situations and resolve minor disputes
• initiate police reports as appropriate per established policy both in person and over the phone
• review and approve citizen crime reports
• provide information to the public regarding California and Municipal laws and Police Department and Justice system procedures
• answer non-emergency Police Department telephones
• collect, process, and account for appropriate fees for a variety of fee-based services
• operate a variety of computers and software
• train new personnel and document training progress
• facilitate Special Response Unit and Crisis Negotiations Unit activations
• enter and extract data for a variety of records using several systems and databases
• research a variety of data and prepare reports for internal and external requests
• route completed case reports and assemble case packets for the Court Liaison
• seal, expunge, and purge records
• process subpoenas
• open and disseminate Police Department mail
• fingerprint crime registrants and members of the public for licensing and employment
• review, inspect and approve department issued citations for vehicle violations;
• activate the CityWatch system upon internal request
• route press releases and field calls from the media

• Perform Court Liaison duties as assigned
• perform Special Services Division duties as assigned
• perform Property and Evidence duties as assigned, including inventory, mark, maintain and control all evidence and property
• maintain accurate logs, records, current status, and location of property in custody
• transport, store, photograph, release or destroy property as directed
• process record sealings in accordance with court orders
• receive and submit evidence and property
• investigate missing person and bad check reports, including writing reports and providing evidence to the District Attorney's office for filing complaints
• provide courtroom testimony
• release a variety of reports in accordance with the Public Records Act
• process alarm ordinance licenses and fees
• review and accept police reports into the Records Management System
• fingerprint, photograph and process registrants' records in compliance with court orders
• represent the Police Department in discussion groups with other city departments and other law enforcement agencies

Tentative Selection Process:
Part I - Applicants considered most qualified based on a screening of applications will be invited to an online test process to measure job-related competencies such as reading comprehension, written communication, accuracy in locating records and entering data, understanding oral information, applying policies, interpersonal skills, and keyboarding (typing speed.)

Candidates should anticipate completing an online assessment later in the recruitment process, with administration currently planned for late November 2026. Additional information will be provided via email.

Part II- Candidates successful in Part I testing will be invited to interview with the Police Department. Depending on the number of successful candidates, those candidates with the highest scores in Part I testing may be invited to interview first  The interview will evaluate training, experience and other job-related qualifications for the position.

Candidates successfully passing the appraisal interviews will be placed on an eligible list in rank order. Top candidates will be invited to begin the background screening process immediately. The position is assigned to work in the Public Safety Building/Police Headquarters, a very confidential, secured environment with routine exposure to extremely sensitive information. For this assignment, an extensive investigation will include a police records check, personal history statement, and professional and personal background will be conducted prior to a job offer. Finalists will also be required to pass a polygraph examination.

Additional requirements, such as successful completion of a physical exam, drug screen, etc., may apply, depending on the duties and responsibilities of the position. If you receive a conditional job offer for the position, the requirements upon which the offer is contingent will be outlined in the conditional job letter.  

Working Conditions and Physical Requirements: Police Technician staff positions may be assigned 24 hours a day, 7 days a week. Incumbents in this classification may be required to work evenings, nights, weekends, holidays, and rotating shifts. The ability to work more than 10 hours in a day and more than 40 hours in a week with little or no notice is required to ensure operational staffing levels can be maintained. Incumbents must be able to speak, read, and hear and understand verbal conversation and audible alert tones. Incumbents operate office equipment and enter data into terminals requiring repetitive arm-hand movement, and sit and stand for extended periods of time with the ability to move at will. Incumbents may also be required to move less than 20 pounds either short or long distances when moving files, property, and supplies.