- Location
- Amsterdam, The Netherlands
- Type
- Full-time
- Department
- Administration
- Seniority
- Manager
- Source
- Teamtailor
Description
The July BOAT&CO
With 82 apartments decorated by Martin Brudnizki Design Studio, The July BOAT&CO is setting course to become a hotel to which (inter)national guests keep returning. All apartments have luxuriously equipped kitchens, living and working areas. The rooms also reflect Amsterdam's Houthaven; some even literally. Like the Family Room with insane views over the IJ River. The rest of our hotel is just as complete. From the atrium to the terrace and from the spa to the restaurant: everywhere The July BOAT&CO combines international design with Amsterdam charm and hospitality. Which we are also proud of: The July BOAT&CO has a first-class sustainability certificate. Nicely in the style of Houthaven, a 100% climate-neutral neighbourhood.
The Job
At The July, we’re all about great service, awesome teamwork, and having fun while we do it. We’re looking for a Front Office Manager who brings energy, a smile, and a passion for making every guest feel at home. In this role, you’ll be at the heart of our front desk, leading and inspiring the team while ensuring smooth day-to-day operations. You’ll oversee arrivals and departures, handle special requests, greet VIPs, and make sure every detail runs seamlessly across departments. A key part of the role is maintaining brand standards while providing ongoing coaching and training to team members. You’ll also handle escalated complaints, review guest feedback, and work closely with the General Manager to drive service improvements. Performance reviews, employee support, and keeping the team motivated and well-informed are all part of your day-to-day, alongside ensuring Health & Safety compliance. If you love people, love leading a team, and love creating unforgettable guest experiences, this could be your next adventure!
What we are looking for:
A natural leader with a solid understanding of front office operations and a passion for developing people.
Inspires, guides, and supports the team to deliver their best every day.
Handles guest concerns and operational challenges with confidence and a positive approach.
Brings energy, enthusiasm, and a can-do mindset to create memorable guest experiences.
Thrives in a fast-paced, dynamic environment while keeping operations running smoothly.
A hands-on team player.
Knowledge of Health & Safety requirements, ensuring all regulations are followed.
What’s in it for you?
In our flat organization, within an informal working atmosphere, your ideas are highly valued.
In addition to a competitive salary, you can earn an annual bonus
Personal Growth: In our company we want to invest in your personal and professional growth by personalized training opportunities
Me-Time/Community Day: Enjoy a dedicated day for self-care and another day of community engagement
OpenUp: An online platform with all sorts of resources to enhance your mental well-being both at work and at home
Boost your Health with Padel, Personal trainer sessions, Free Gym & sauna access, sport events & workshops. We've got it all covered!
Hotel & restaurant perks: Enjoy daily closing drinks, exclusive employee rates for stays at hotels and a Friends & Family Rate
Explore the world with discount rates for other hotels
Team drinks, events & outings to (never) forget!
Ready to create a warm feeling for guests and colleagues alike? Come and tell us your story
We’re part of The July
The July is a premium hospitality brand that’s bringing the human touch to the way people travel. We build beautifully designed spaces in different locations around the world. The aim? For guests to completely relax, go on new adventures, and create interesting connections. In short, to stay their way. www.thejuly.com.