Retail Sales Supervisor - Papamoa

YOUR MISSION

Are you passionate about leading teams and driving results in a dynamic retail environment? Join us at Papamoa, New Zealand, and take on the challenge of ensuring our store consistently achieves or exceeds sales, KPIs, and profitability goals.

As a Retail Sales Supervisor, you will:

• Implement short and long-term planning, expense control, and sales and service strategies to meet and exceed targets.
• Uphold high standards of customer experience, aligning with PUMA’s Brand Values and service standards.
• Spend 90% of your working time on the sales floor, engaging with consumers, selling, and coaching employees.
• Assist the Store Manager and Assistant Store Manager in the recruitment, training, development, and succession of high-performing, results-driven Associates.
• Manage and monitor Loss Prevention education and awareness programs, ensuring operational compliance.
• Participate in new store openings and/or store closings; travel may be required.
• Ensure the store’s visual presentation always meets or exceeds PUMA standards and maintain the store’s physical condition.
• Maintain a safe and compliant working environment for all Store Associates and Customers.
• Work non-traditional hours; weekends, evenings, holidays; and overtime as required.

YOUR TALENT

To excel in this role, you will need:

• Proven ability to exceed sales targets while meeting company financial goals.
• Demonstrated ability to identify, hire, train, develop, and retain top talent.
• Strong reasoning skills to navigate complex issues and effective communication skills to present information to large groups.
• A proactive approach to managing and promoting a sales culture within the store to achieve or exceed sales, KPIs, and profitability goals.