Assistant Store Manager - Dunkirk, NY

Description

Crosby’s is looking for a motivated and dependable Assistant Store Manager to help lead daily store operations. In this role, you’ll support the Team Leader in creating a clean, efficient, and welcoming environment while delivering exceptional customer service and driving store success.

You’ll play a key role in supervising team members, maintaining high operational standards, and ensuring every customer has a great experience—every day, every time.

What You’ll Do

Customer Experience

• Deliver prompt, friendly, and professional service to every customer 
• Prepare fresh food and made-to-order items following Crosby’s quality and cleanliness standards 
• Promote and assist customers with enrolling in My Crosby’s Rewards 
• Drive sales through suggestive selling and add-on recommendations 
• Handle customer concerns and resolve issues when the Team Leader is not present 

Store Operations

• Help oversee daily operations to ensure efficiency and profitability 
• Maintain store cleanliness, organization, and brand standards 
• Support merchandising, promotions, and inventory management 
• Ensure compliance with all food safety, tobacco, alcohol, and company regulations      
• Communicate effectively with team members and leadership 

Team Leadership

• Train, coach, and support store associates 
• Assist with scheduling and maintaining proper staffing levels 
• Provide feedback on employee performance and development 
• Foster a positive, respectful, and team-oriented work environment 

Financial & Administrative

• Assist with inventory control, audits, and reporting 
• Support accurate cash handling and daily bank deposits 
• Review timekeeping and assist with payroll processing 
• Report discrepancies and maintain accurate records 

Safety & Maintenance

• Help maintain a safe and secure store environment 
• Follow proper opening/closing procedures and cash security policies 
• Monitor equipment, cleanliness, and overall store conditions 
• Report maintenance or safety concerns promptly

*Benefits*

• Medical Insurance with Employer Contribution
• Voluntary Dental Insurance
• Life Insurance- Company Paid
• 401K & Paid Time Off
• Leadership Paid Training Program
• Career growth opportunities!
• Company Discounts
• Significant Fuel Discounts!
• Scholarship Opportunity and Tuition Reimbursement
• Employee Assistance Program- Company Paid