Dispatch Operator (Winter 2026-2027)

Seasonal

About the Company:

When you work at Mike Wiegele Helicopter Skiing you become part of a larger family of motivated people who thrive in a natural environment that promotes safe practices and good health.

At Mike Wiegele Helicopter Skiing we know that our employees are our most valuable asset. Our wages are highly competitive, and our subsidized housing and food services mean that our employees can save money while working in Blue River throughout the year.  We offer opportunities for advancement in all departments and ensure that each employee is supported in their effort to provide excellent customer service every day.

Our culture is built on positive attitudes, ambition, and a passion for skiing.  Whether you join us for an amazing seasonal experience or join our team in a year-round career capacity, employment at MWHS is the experience of a lifetime.

Position: Dispatch Operator

Location: Blue River, BC

Type: Seasonal, Full-Time

Reports to: Ski Operations Manager

Overview:

The MWHS Guides Haus is unique in the heliskiing industry. The Dispatch Operator is the vital link between the Blue River dispatch and the helicopters & guides flying and skiing in the mountains. This position is responsible for the communication and tracking during the ski day between dispatch and the backcountry, recording of current skiing locations, updating the resort staff with guest reports and record keeping of the daily skiing operation.

Responsibilities:

• Handling all radio transmissions
• Transmitting, receiving, relaying, and documenting communications between various individuals and groups
• Operating computer equipment and applications to track and monitor helicopters, ski guides with groups and mobile resource vehicles
• Maintain and record a daily log of flying & skiing activity
• Monitoring, implement or assist with the implementation of emergency response procedures in emergency situations as required
• Working independently at times and directly with any number of other team members as required
• Multitasking, prioritizing, organizing, and completing workload while remaining flexible to changing conditions
• Data input tasks
• Taking on other projects and tasks as needed

The accountabilities listed above are provided as examples of area of responsibility and are not intended to create limits to responsibility but to help understand the scope of the position.  All staff are expected to be team oriented and maintain confidentiality of all information gained while working with the company.

Qualifications and Requirements:

• Excellent interpersonal and communication skills
• Remain composed in a demanding environment and potentially stressful situations
• General office experience
• Knowledge in Microsoft Office 365
• Proficient user of general computer systems
• Attention to detail
• Fluent in English (written and spoken)

Working Conditions:

• Manual dexterity required to use desktop computer and peripherals.
• Lifting or moving up to 15lbs may be required.
• Hours of work: 9 hours per day, 5 days per week. Day rate is inclusive of overtime as per Employment Standards

Benefits of Employment Include:

• Subsidized staff accommodation in private or shared residence
• Fitness center
• Staff rate for on-site massage therapy
• Family and friends’ discounts
• Opportunities to helicopter ski
• Ski passes to Marmot Basin in Jasper, AB
• Recreation opportunities such as cross-country skiing, snow shoeing, and skating
• In-house training and development programs
• Employee Assistance Program
• Discounted rates at various hotels in Kamloops, Jasper, and Vernon
• Staff meal plan
• 30% off retail items in our specialized boutique
• Guaranteed adventure!

Compensation: $235.13 per day