- Source
- ApplicantStack
Description
- Analyze user needs to determine functional and cross-functional requirements.
- Perform functional allocation to identify required tasks and their interrelationships. Identify resources required for each task.
- Experience in requirements gathering, documentation, process mapping, report creation, or technical writing.
- Exposure to IT service management or ServiceNow is a plus, but not required.
- Strong communication skills and the ability to work with business users are important.
- 0-3 Years of experience.
Skills
ServiceNowTechnical Writing
