Sr Product Manager, Technical

At T-Mobile, we invest in YOU!  Our Total Rewards Package ensures that employees get the same big love we give our customers.  All team members receive a competitive base salary and compensation package - this is Total Rewards. Employees enjoy multiple wealth-building opportunities through our annual stock grant, employee stock purchase plan, 401(k), and access to free, year-round money coaches. That’s how we’re UNSTOPPABLE for our employees!

This role is critical for managing complex technical products that align with business objectives and customer needs within the organization. It involves owning the product lifecycle end to end, including vision, roadmap, technical delivery, and stakeholder collaboration. The role requires integrating customer insights, market analysis, and technical feasibility to prioritize product features and improvements. Success is measured by delivering products that meet business goals, customer satisfaction, and technical performance metrics. The work impacts the organization by driving product innovation, operational efficiency, and enhancing customer experiences through effective product management.
You'll be joining the Central Product Management team within T-Mobile's Data & Intelligence organization, the enterprise Data Center of Excellence serving product and platform needs across the organization. We specialize in data domain and data platform product management, working across a complex portfolio that spans data infrastructure, semantic layer development, and AI-enabled decision intelligence for both human and machine consumers.

Our team operates at the intersection of technical depth and strategic alignment. As part of T-Mobile's Enterprise Transformation & AI organization, we work in close partnership with the AI COE, AI Engineering, and program teams to deliver AI-enabled experiences for both our business partners and consumers, and we apply that same AI-forward mindset to how we operate as a product team.
We're building products that enable the business to move from data access to data intelligence, and we take that mission seriously. We're a collaborative, diverse, and flexible team. We move with urgency and intention: energized by hard problems, motivated by impact, and we don't wait for permission to do the right thing. If you thrive in a high-complexity, high-impact environment and want your product work to shape how an enterprise thinks, decides, and operates with data, this is the team.

Job Responsibilities:

• Manages development of adoption tools and training materials.
• Familiarity with ChatGPT, Claude or similar products to accelerate operational aspects of the Product role
• Identify execution, operational, organizational issues that impede product success. Drive improvement plan to change or resolve issues (within sphere of influence).
• Support and enable core agile practices and tenants: efficient just-in-time flow; lean practices; elimination of waste; DevOps CICD;
• Relationship & People, Professional Development
• Collaborates and develops positive working relationships with many teams, including sales, commercial accounting, marketing, legal, go-to-market, finance, Dev, Architecture, Engineering.
• Works with outside partners and other third parties.
• Develops positive working relationships with Customer groups or Customer Representatives.
• Maintains professional knowledge by attending educational workshops; reviews professional publications; establishes personal networks; participates in professional societies.
• Develops adoption tools and training material for Technical Product Management team.
• Own the end-to-end product lifecycle for complex technical solutions, ensuring alignment with business goals and customer needs
• Conduct market and customer research to identify opportunities and inform product strategy and roadmap development
• Collaborate with cross-functional teams including development, architecture, and stakeholders to drive technical delivery and product releases
• Analyze quantitative and qualitative data to prioritize features, assess risks, and support decision-making processes
• Manage product backlog and coordinate Agile ceremonies to maintain efficient development flow and address technical debt
• Also responsible for other duties/projects as assigned by business management as needed

Knowledge, Skills and Abilities:

Required:

• Agile Methodology
• Backlog Management
• Customer Centricity
• Data Analysis
• Problem Solving
• Product Roadmap
• Solution Architecture Design
• Stakeholder Management
• Strategic Alignment
• Technical Design Documentation
• Technical Writing

Education and Work Experience:

Required:

• Bachelor's Degree plus 7 years of related work experience OR Advanced degree with 5 years of related experience.  Acceptable areas of study include Computer Science, Engineering, IT or equivalent experience.
• 6+ years’ experience in hands on technical writing production code, solution engineering, or technical architecture in large scale company/ application / product environment.
• 7+ years of relevant Product Management experience in an agile software product development environment. Advanced level understanding of customer experience.

Licenses and Certifications:

Preferred:

• Certified Scrum Master (CSM) Scrum Product Owner Certification (CSPO)
• Other Technical Certification Agile Certified Practitioner (PMI-ACP)

• At least 18 years of age
• Legally authorized to work in the United States

Travel:
Travel Required (Yes/No):

DOT Regulated:
DOT Regulated Position (Yes/No): No
Safety Sensitive Position (Yes/No): No
 

***The pay range below is the "National Pay Range" and does not reflect the actual range for the locations listed. Please click on the link at the end of the second paragraph below to see the "actual" pay range for each location.***

Base Pay Range: $130,900 - $236,200

Corporate Bonus Target: 20%

The pay range above is the general base pay range for a successful candidate in the role. The successful candidate’s actual pay will be based on various factors, such as work location, qualifications, and experience, so the actual starting pay will vary within this range.

At T-Mobile, employees in regular, non-temporary roles are eligible for an annual bonus or periodic sales incentive or bonus, based on their role. Most Corporate employees are eligible for a year-end bonus based on company and/or individual performance and which is set at a percentage of the employee’s eligible earnings in the prior year. Certain positions in Customer Care are eligible for monthly bonuses based on individual and/or team performance. To find the pay range for this role based on hiring location, https://paylookup.t-mobile.com/paylookup?reqID=REQ361673¶dox=1

At T-Mobile, our benefits exemplify the spirit of One Team, Together! A big part of how we care for one another is working to ensure our benefits evolve to meet the needs of our team members. Full and part-time employees have access to the same benefits when eligible. We cover all of the bases, offering medical, dental and vision insurance, a flexible spending account, 401(k), employee stock grants, employee stock purchase plan, paid time off and up to 12 paid holidays - which total about 4 weeks for new full-time employees and about 2.5 weeks for new part-time employees annually - paid parental and family leave, family building benefits, back-up care, enhanced family support, childcare subsidy, tuition assistance, college coaching, short- and long-term disability, voluntary AD&D coverage, voluntary accident coverage, voluntary life insurance, voluntary disability insurance, and voluntary long-term care insurance. We don't stop there - eligible employees can also receive mobile service & home internet discounts, pet insurance, and access to commuter and transit programs! To learn about T-Mobile’s amazing benefits, check out www.t-mobilebenefits.com.

Never stop growing!
As part of the T-Mobile team, you know the Un-carrier doesn’t have a corporate ladder–it’s more like a jungle gym of possibilities! We love helping our employees grow in their careers, because it’s that shared drive to aim high that drives our business and our culture forward. By applying for this career opportunity, you’re living our values while investing in your career growth–and we applaud it. You’re unstoppable!

T-Mobile USA, Inc. is an Equal Opportunity Employer. All decisions concerning the employment relationship will be made without regard to age, race, ethnicity, color, religion, creed, sex, sexual orientation, gender identity or expression, national origin, religious affiliation, marital status, citizenship status, veteran status, the presence of any physical or mental disability, or any other status or characteristic protected by federal, state, or local law. Discrimination, retaliation or harassment based upon any of these factors is wholly inconsistent with how we do business and will not be tolerated.

Talent comes in all forms at the Un-carrier. If you are an individual with a disability and need reasonable accommodation at any point in the application or interview process, please let us know by emailing [email protected] or calling 1-844-873-9500. Please note, this contact channel is not a means to apply for or inquire about a position and we are unable to respond to non-accommodation related requests.