Lead Product Manager

Translate customer needs into product outcomes: Use customer data, feedback, and analytics to inform product decisions. Exposure to AI powered insights, analytics platforms, or intelligent decision-support tools is highly desirable. Develop a deep understanding of customer workflows, challenges, and business goals. Discovery and synthesis of customer and market insights into clear product requirements and priorities. Ensure customer needs are reflected throughout the product lifecycle, from discovery through delivery and adoption. Drive Product/Market Fit: Partner with Product Marketing, Sales, Pre-Sales, and Customer Success teams to ensure products deliver measurable customer value. Balance customer specific needs with platform wide strategy and scalability. Use customer feedback and market trends to continuously refine product direction. Act as a One View Product Owner: Apply Product Owner and Analyst style capabilities to deeply understand our customer's “jobs to be done”, translate these into product requirements, and ensure these are reflected in the roadmap from initial ideation through to successful market release. Travel - e.g. to Aspire other customer / industry events (20%) Lead Product Development Lifecycle: Guide cross functional teams through the full product lifecycle, from ideation to delivery, ensuring high quality outcomes and customer satisfaction. Analytical & Problem Solving: Strong understanding of complex business processes and compliance frameworks. Ability to gather and reconcile data from multiple sources to inform product decisions. Experience diagnosing feature gaps and technical bugs, and working with engineering to resolve them. Communication & Collaboration: Excellent written and verbal communication skills in English. Skilled in facilitating product design workshops and cross functional sessions. Comfortable presenting product updates to internal teams and customers alike. Significant experience in product management, preferably within HR, payroll, workforce management, analytics, financial technology, or other complex SaaS environments. Track record of leading large scale projects involving multiple technologies. Familiarity with Agile/Scrum methodologies. Experience with tools like JIRA, Azure DevOps, or similar. Comfortable working with technical teams and understanding how products integrate University degree or equivalent in a relevant field. Ability to work independently while collaborating across global teams.