Transitional Care Coordinator | Full Time EX | Riverside Home Health and Hospice | Grants Pass, OR

Transitional Care Coordinator 
 
Riverside Home Health & Hospice 
Rogue Valley | Jackson & Josephine Counties 
Full-Time 
 
Be the Trusted Partner Our Community Counts On 
 
At Riverside Home Health & Hospice, we believe exceptional care begins long before the first home visit. 
 
It begins with trusted relationships. 
 
As our Transitional Care Coordinator, you’ll serve as a trusted resource for hospitals, physicians, assisted living communities, independent living communities, memory care communities, adult foster homes, skilled nursing facilities, and other healthcare partners throughout the Rogue Valley. 
 
You’ll help patients navigate the transition into Home Health and Hospice while building meaningful partnerships that strengthen our community and expand access to compassionate, life-changing care. 
 
If you’re passionate about building relationships, solving problems, and making a lasting impact, we’d love to meet you. 
 
 
Why This Role Matters 
 
Every referral represents a person, a family, and a new chapter in their healthcare journey. 
 
As a Community Relations & Transitional Care Coordinator, you’ll help ensure patients receive the right care at the right time by creating seamless transitions into Riverside Home Health and Hospice. 
 
You’ll become a trusted partner to healthcare providers and senior living communities across the Rogue Valley by building relationships based on integrity, responsiveness, and exceptional service. 
 
Your work directly impacts: 
 
Patient access to quality Home Health and Hospice services 
Strong partnerships with hospitals, providers, and senior living communities 
Community trust in Riverside 
Referral growth through exceptional service 
Outstanding patient and family experiences 
 
Every relationship you build creates opportunities to serve more patients. 
 
 
Who Thrives in This Role 
 
Our ideal candidate: 
 
Loves building meaningful, long-term relationships 
Is energized by meeting new people and serving the community 
Communicates confidently with providers, administrators, nurses, and families 
Is organized, self-motivated, and goal-oriented 
Takes ownership and follows through on commitments 
Enjoys solving problems and coordinating patient care 
Believes outstanding customer service is the foundation of lasting partnerships 
 
This is an excellent opportunity for someone who enjoys healthcare, community outreach, and helping others while contributing to the growth of an exceptional organization. 
 
 
 
Why People Choose Riverside 
 
✔ Build meaningful relationships throughout the Rogue Valley healthcare community 
 
✔ Help patients receive the care they need during important life transitions 
 
✔ Work alongside compassionate clinicians and supportive leaders 
 
✔ Make a measurable impact on patient care and agency growth 
 
✔ Enjoy autonomy while being part of a collaborative team 
 
✔ Grow professionally within a respected and expanding organization 
 
No two days are the same—and every day brings an opportunity to make a difference. 
 
 
Our Culture (This Actually Matters Here) 
 
At Riverside, our Core Values—CAPLICO—guide everything we do. 
 
C – Customer Second 
 
We support one another so we can provide exceptional care. 
 
A – Accountability 
 
We do what we say we’ll do and take pride in our work. 
 
P – Passion for Learning 
 
We embrace growth, innovation, and continuous improvement. 
 
L – Love One Another 
 
We treat patients, families, partners, and teammates with kindness, dignity, and respect. 
 
I – Intelligent Risk Taking 
 
We seek better ways to serve our patients and community. 
 
C – Celebration 
 
We recognize accomplishments and celebrate meaningful impact. 
 
O – Ownership 
 
We take responsibility for our work and the relationships we build. 
 
We don’t just talk about culture—we hire, coach, and lead by it. 
 
 
 
What You’ll Be Doing 
 
Building trusted relationships with hospitals, physician offices, assisted living communities, independent living communities, memory care communities, adult foster homes, skilled nursing facilities, and other community partners 
Educating referral partners about Riverside’s Home Health and Hospice services 
Coordinating smooth patient transitions into care 
Working closely with intake, clinical leadership, providers, and operations to ensure timely admissions 
Following up with referral partners to provide outstanding customer service 
Identifying opportunities to grow referrals through relationship development and community engagement 
Representing Riverside at networking events, community meetings, and educational opportunities 
Serving as a trusted resource for patients, families, providers, and community partners throughout the Rogue Valley 
 
 
Benefits Include 
 
Medical, Dental, and Vision Insurance 
Free telehealth programs 
Paid PTO, sick time, and holidays 
Mileage reimbursement 
401(k) with company match 
Company-paid Life & AD&D Insurance 
Employee Assistance Program 
Employee Emergency Fund 
HSA & FSA options 
Leadership and professional development opportunities 
Company celebrations and recognition events 
Opportunities for advancement within a growing organization 
 
 
 
What You’ll Need 
 
Healthcare experience preferred (Home Health, Hospice, Hospital, Case Management, Senior Living, or related field) 
Experience in business development, community relations, healthcare sales, or referral coordination preferred 
Outstanding communication and relationship-building skills 
Strong organizational and time-management abilities 
Ability to work independently while collaborating with multiple teams 
Professional presentation and customer service skills 
Valid driver’s license and reliable transportation 
 
 
 
Why Work at Riverside? 
 
At Riverside, our mission is simple: 
 
Provide Life Changing Service. 
 
Growth isn’t just about increasing referrals. 
 
It’s about earning the trust of our community. 
 
Every assisted living administrator who confidently recommends Riverside. 
Every physician who knows their patients will receive exceptional care. 
Every family who feels supported because you helped guide them to the right services. 
 
That’s the impact this role makes. 
 
If you’re looking for more than a sales position—if you’re looking to build lasting relationships while helping patients receive the care they deserve—we’d love to talk with you. 
 
🌐 Website: https://riversidehh.com 
 
Proudly affiliated with The Pennant Group, recognized as one of the Best Companies to Work For in the West. 
 
 
Riverside Home Health & Hospice 
 
Life Changing Service 
 
Building trusted relationships. Guiding patients. Strengthening our community.