- Location
- Muang, Thailand
- Workplace
- Remote, Onsite
- Type
- Full-time
- Department
- IT
- Experience
- 2+ years
- Closing date
- Today
- Source
- Workday
Description
At ABB, we help industries run leaner and cleaner—and every person here makes that happen. You’ll be empowered to lead, supported to grow, and proud of the impact we create together. Join us and help run what runs the world.
This position reports to:
Marketing Manager - Product__
Your role and responsibilities
In this role, you will have the opportunity to ensure the Service portfolio is delivered effectively according to ABB standard processes and safety guidelines to satisfy customers. Each day, you will execute technical support, act as a specialist, and solve problems in your own area of expertise. You will also showcase your expertise by communicating both with the customer and ABB sales teams proactively to ensure customer needs are understood and business opportunities utilized for service growth.
The work model for the role is: onsite #LI-onsite
This role is contributing to the Electrification Smart Building
You will be mainly accountable for:
- Providing technical support and solving problems in own expertise area via remote or on-site service in any Service category.
- Determining effective Service applications, equipment, and methods to develop, market, or manufacture new Service offerings to respond to customer requirements cost-effectively.
- Providing technical consulting on Service solutions to management and customers.
- Identifying new sales opportunities, proactively communicating both with the customer and ABB sales teams to ensure customer needs are understood and business opportunities utilized for service growth.
Qualifications for the role
- Bachelor’s degree in Electrical, Electronics, or a related engineering field
- 2–3 years of experience in technical support, field service, or service engineering
- Strong technical problem‑solving skills for both on‑site and remote service
- Effective communication skills with customers and internal teams
- Customer‑focused mindset with the ability to identify service opportunities
- Good command of English and willingness to work on-site as required
Building a cleaner, smarter future takes all kinds of minds: the curious, the courageous, and the creative. That's why we welcome people from all backgrounds and experiences.
Ready to make an impact?
Apply today or visit https://www.abb.com to learn more about the impact of our solutions across the globe.
