Quality Supervisor - WARDFLEX

Department: Quality Assurance/Quality Control

Employment Type: Full Time

Location: Tioga, PA

Reporting To: Mike Carpenter

Description

How You Will Help

• Supervise and support Quality Technicians, including scheduling, training, coaching, and performance management. 
• Ensure compliance with company quality procedures, policies, and environmental management systems. 
• Monitor and verify product quality through inspections and testing activities. 
• Investigate, document, and report non-conformances and lead corrective action initiatives. 
• Maintain responsibility for the quality of finished products and support continuous improvement efforts.
• Review and maintain quality documentation, including procedures, work instructions, and management reports. 
• Analyze quality data, scrap trends, and process performance to identify opportunities for improvement. 
• Participate in cross-functional meetings focused on quality, productivity, and operational performance. 
• Ensure work areas remain clean, organized, and compliant with safety requirements. 
• Travel to customer and supplier locations as needed to support quality initiatives and issue resolution. 
• Generate reports and documentation for management review and quality system audits. 
• Support internal and external audit activities and maintain compliance with applicable quality standards

What You Will Bring

• Minimum of two years of quality assurance, quality control, manufacturing, or related experience, or an equivalent combination of education and experience. Preferred Associate's or Bachelor's degree. 
• Experience leading or supervising employees in a manufacturing environment. 
• Strong understanding of quality systems, auditing processes, and continuous improvement methodologies. 
• Ability to read, analyze, and interpret technical documents, procedures, and regulatory requirements. 
• Strong written and verbal communication skills with the ability to present information effectively.
• Proficiency with Microsoft Office applications, particularly Excel. 
• Strong analytical, problem-solving, and decision-making capabilities.
• Auditor training or experience with internal and external quality systems preferred. 
• Ability to lift up to 25 pounds frequently and up to 50 pounds occasionally. 
• Ability to work in a manufacturing environment with exposure to moving machinery, noise, airborne particles, and changing conditions.

Job Benefits

• Comprehensive medical, dental, and vision coverage to support employees and their families.

• 401(k) retirement plan with company match to help employees build long-term financial security.

• Paid time off and company holidays to allow time for rest, family, and personal needs.

• Employee Assistance Program (EAP) and development opportunities to support wellbeing and career growth.