- Salary
- $70k – $87k
- Location
- USA_IL_Linden 2 South, United States of America
- Type
- Full-time
- Department
- Sales
- Seniority
- Manager
- Education
- Bachelor
- Source
- Workday
Description
Life changing therapies. Global impact. Bridge to thousands of biopharma companies and their patients.
We are PCI.
Our investment is in People who make an impact, drive progress and create a better tomorrow. Our strategy includes building teams across our global network to pioneer and shape the future of PCI.
Manages designated customer projects and serves as primary relationship point-of-contact to ensure that goals and objectives are accomplished within prescribed time frame and budget while adhering to applicable regulations and protocol requirements. Supports maintaining exceptional client satisfaction and superior business performance metrics. Leads and plays an integral part in individual project success and provide PCI a competitive advantage in long-term customer management.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Accountable for overall program management for assigned projects using appropriate project planning tools. Communicates milestones, critical path activities and assign internal and external responsibility to ensure the project achieves all deliverables per the customer requirements and agreed upon timeline.
Serves as Primary customer contact for activities, including timeline, budget and customer expectation management and general inquiries.
Provide support to Business Development as necessary with review of quotes and proposals for accuracy.
Assist with customer Supply Agreements/Contracts during project development.
Interpret and ensure compliance to purchasing authorization from the Supply Agreement.
Collaborate with the customer to ensure correct application of components and artwork changes; verify pricing to quote and re-price if necessary; communicate price variances with management.
Lead Project Team and Technical Kick Off Meetings for assigned projects.
Forecast and manage project expenses in adherence with the project budget. Generate customer invoice/billing including supporting documentation.
Review and approve internal customer-based specifications for packaging components and processes.
Provide suggestions for packaging solutions in the areas of design and specification management.
Coach, mentor, and supervise Associate Project Managers.
Effectively facilitate a lessons learned at the conclusion of projects to ensure we capture best practices, receive constructive feedback, and develop solutions and action plans to make the next project a success.
Understand and analyze contribution margin and gross margin for each project.
Commit and meet budgetary objectives and communicate adjustments to Business Unit Manager.
Establish and facilitate effective meetings and communication plan to ensure success of each project.
Lead/Facilitate Quarterly Business Review meetings.
Participate in continuous improvement projects.
Manage customer visits to PCI.
Training and onboarding of new employees within same role, as requested.
This position may require overtime and/or weekend work.
Knowledge of and adherence to all PCI, cGMP, and GCP policies, procedures, rules.
Attendance to work is an essential function of this position
Performs other duties as assigned by Manager/Supervisor.
Utilize key software platforms to facilitate client data reporting and project status.
QUALIFICATIONS:
Bachelor's Degree in a related field and/or 3-5 years related experience and/or training.
College Level Mathematical Skills
Intermediate Computer Skills: Ability to perform more complex computer tasks and has knowledge of various computer programs.
Full Professional Proficiency: Ability to speak, read, and write fluently and accurately on all levels pertinent to professional needs.
Very High Reasoning: Ability to define problems, collect data, establish facts, and draw valid conclusions. Be able to interpret an extensive variety of technical instructions in math or diagram form and deal with several abstract/concrete variables.
Ability to travel
May have Supervisory Responsibilities
Preferred:
Ability to effectively present information to various people as the job requires.
Ability to identify and resolve problems in a timely manner.
Ability to show success in managing employees.
Ability to display a willingness to make decisions.
The hiring rate for this position is $69,920-$87,400 plus eligibility for an annual performance bonus. Final offer amounts are determined by multiple factors, including but not limited to specific and relevant experience, education, credentials, geography, and subject matter expertise. PCI offers full-time employees a competitive benefits package that includes paid time off, health insurance coverage (including dental and vision), a flexible spending account, and a 401(k) plan.
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Join us and be part of building the bridge between life changing therapies and patients. Let’s talk future
Equal Employment Opportunity (EEO) Statement:
PCI Pharma Services is an Equal Opportunity/Affirmative Action Employer. We do not unlawfully discriminate on the basis of race, color, religion, age, sex, creed, national origin, ancestry, citizenship status, marital or domestic or civil union status, familial status, affectional or sexual orientation, gender identity or expression, genetics, disability, military eligibility or veteran status, or any other protected status.
At PCI, Equity and Inclusion are at the core of our company’s purpose: Together, delivering life-changing therapies. We are committed to cultivating an inclusive workplace by holding ourselves accountable to the highest standards of understanding, fairness, respect, and equal opportunity – at every level. We envision a PCI community where everyone can belong and grow, and we strive to bring this vision to reality by continuously and intentionally assessing our people practices, policies and programs, marketing approach, and workplace culture.
