Field Application Scientist

Overview

Bruker is enabling scientists to make breakthrough discoveries and develop new applications that improve the quality of human life. Bruker’s high performance scientific instruments and high value analytical and diagnostic solutions enable scientists to explore life and materials at molecular, cellular, and microscopic levels. In close cooperation with our customers, Bruker is enabling innovation, improved productivity, and customer success in life science molecular and cell biology research, in applied and pharma applications, in microscopy and nanoanalysis, as well as in industrial applications. Today, worldwide more than 8500 employees are working on this permanent challenge at over 90 locations.

 

Bruker offers differentiated, high-value life science and diagnostics systems and solutions in preclinical imaging, clinical phenomics research, proteomics and multiomics, spatial and single-cell biology, functional structural and condensate biology, as well as in clinical microbiology and molecular diagnostics.

 

Please visit www.bruker.com.

 

TOFWERK AG, a Bruker company, is a Swiss mass spectrometry manufacturer with approximately 25 years of experience in high-performance analytical instrumentation. Headquartered in Thun, Switzerland, TOFWERK is dedicated to making the world a cleaner place through innovative solutions in chemical analysis.

 

We currently have an opening for a Field Application Scientist located in Singapore.

 

The successful candidate will provide on-site applications support for customers across the Asia-Pacific region, with a focus on Semiconductor Manufacturing Industry. This includes support for the complete integration of TOFWERK systems, training to ensure customers can successfully utilize the instruments for their desired applications, and technical consultation during pre-sales and post-sales engagements.

 

The successful candidate is ideally based in Singapore.

Responsibilities

As a Field Application Scientist, your tasks and responsibilities are:

• Following the initial installation of a new system, provide on-site training and demonstrate the complete solution for the customer's application(s). Pro-actively follow up with customers to ensure customer satisfaction.
• Independently lead sales demonstrations in the Singapore lab or at customer sites (fabs) across the Asia-Pacific region.
• Serve as the technical expert in pre-sales conversations, assessing customer needs and proposing product-based solutions.
• Act as a primary point of contact for customer application support, including method development and data QA/QC.
• Serve as the primary liaison between applications and service teams: provide expert consultation to the service team, responding to customer technical issues.
• Lead instrument installations and customer trainings.
• Maintain up-to-date knowledge of products and software tools. Communicate regularly with the factory and regional applications team to obtain timely information on new products, software and applications.
• Contribute to the maintenance of TOFWERK Singapore demo laboratories.
• Represent TOFWERK through conference presentations, scientific meetings, research reports, application notes, peer-reviewed publications, and marketing materials.
• Develop methods and analyses to support growth in key markets across the Asia-Pacific region.
• Utilize phone and video conferencing to provide remote technical assistance for questions relating to acquisition or usability and to provide support regarding specific methods and workflows.
• Manage high-priority tasks and customer interactions with self-initiative.

Qualifications

To be successful for this position, you should possess:

Education and/or Experience

• Masters or PhD in Analytical Chemistry or related field
• Minimum 5 years' relevant experience with applied mass spectrometry
• Strong technical instrumentation skills, including both hardware and software
• Ability to work independently in the laboratory, including: experiment design, sample preparation, operation of scientific equipment, troubleshooting, and data interpretation

Desirable Experience and Expertise

• Technical sales or customer support experience
• Use of any of the following: chemical ionization MS, RGAs, real-time aerosol or trace gas analyzers, Vocus
• Semiconductor manufacturing processes or cleanroom environments
• Contamination control monitoring and aerosol measurements

Other Skills and Abilities

• Confident and effective communicator
• Excellent presentation and communication skills
• Fluency in English and additional languages a plus, for effective communication with stakeholders in the region
• A practical problem-solver who makes things work
• Ability to interact with customers and in-house staff with varying levels of knowledge and technical expertise
• Ability to prioritize in a rapidly changing commercial environment
• Self-motivation and a willingness to work with others toward a shared goal
• Willingness to travel up to 30% per year for customer site visits, installations, and scientific conferences across the Asia-Pacific region

What We Offer

• Exciting career opportunity with potential for advancement in a fast-growing company
• International and diverse environment (20+ nationalities)
• Flexible working hours and possibility for some home office work
• Competitive benefits and compensation package in accordance with Singapore employment regulations
• Strategic location in Singapore — a hub for technology and industry in the Asia-Pacific region

Bruker is an equal-opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.