Swedish Speaking Travel Agent (Hybrid)

Are you passionate about travel and eager to make a difference? Join one of the world's largest travel marketplaces and help travelers explore the world with ease. Our partner client offers memorable travel experiences, diverse transportation options, and incredible accommodations.

As a Travel Support Representative, you will deliver top-notch customer care to global travelers, assisting with flights, hotels, car rentals, and more to ensure smooth and enjoyable trips.

Why Apply?

• Be Part of a Diverse Team: Collaborate with passionate people from various backgrounds.
• Great Work-Life Balance: Enjoy a standard working schedule with our lines open from 10:00 a.m. to 7:00 p.m., Monday to Friday.
• Competitive Benefits: Receive a competitive salary, monthly performance bonuses, and comprehensive benefits.

Core Responsibilities

• Provide excellent customer service across various channels (inbound/outbound calls, email, and chat).
• Address customer queries with empathy, patience, and professionalism.
• Maintain up-to-date knowledge of client products, services, and travel policies.
• Engage in activities to boost customer satisfaction and business performance.
• Accurately document and retrieve call information in our systems.

Skill Requirements

• Fluency in Swedish (written and spoken) and proficiency in English.
• Strong computer literacy and internet navigation skills.
• Minimum high school diploma, with relevant customer service experience preferred.
• Highly flexible, adaptable, and capable of multitasking in a fast-paced environment.
• Strong communication skills and a collaborative team-player attitude.

What We Offer

• Stability: Full-time role with standard, predictable working hours.
• Flexibility: Convenient office location with hybrid work options available for top performers.
• Growth: Comprehensive initial training, continuous upskilling programs, and access to our global corporate learning academy.
• Well-being: Health and wellness initiatives, including Health and Life Insurance, a Multisport card, and a transport allowance.
• Extra Perks: Bonuses for important life events, additional paid leave for education, corporate discounts, company events, and relocation support if needed!

Ready to Embark on an Exciting Journey?

Apply now and help us create unforgettable travel experiences!

Experience the power of a game-changing career. We are a leading global technology and services partner that powers the brands of the future. We help well-known brands improve their businesses with innovative technology and integrated solutions across over 70 countries. Come grow with an award-winning "Employer Brand Leader" and "Best Employer"!