Position Summary:

The Operations, Controls, & Carrier Compliance Specialist is responsible for assessing carrier partners for compliance with regulations and company policies, conducting audits, and reviewing contracts to ensure legal alignment. The role conducts research, drives policy implementation, issue resolution, quality assurance, data analysis, and continuous improvement in carrier compliance programs. They collaborate with internal audit teams, maintain accurate records, and generate detailed reports with recommendations.

Location:

Mumbai - India

What will your job entail?

Job Responsibilities:
• Assesses the compliance of carrier partners with industry regulations, state laws, and company policies.
• Reviews carrier contracts regularly to ensure alignment with legal and regulatory requirements and ensures contract enforcement.
• Conducts regular internal reviews to verify the effectiveness of compliance programs. Implements quality assurance measures to ensure consistency and accuracy in compliance assessments.
• Plans and conducts audits of carrier operations to verify compliance with contractual agreements, regulatory standards, and company policies.
• Collaborates with internal audit teams to coordinate comprehensive assessments. Maintains records of audit findings, ensuring documentation of compliance or non-compliance issues.
• Investigates and addresses compliance-related issues identified during audits, collaborating with carriers to implement corrective actions.
• Generates detailed reports summarizing audit results, providing insights, and recommendations for corrective actions.
• Conducts ongoing research to identify potential risks and areas for improvement in carrier operations.
• Analyzes data related to carrier performance, compliance metrics, and audit outcomes to identify trends and areas for improvement.
• Works with internal teams to develop and implement policies and procedures that promote and enforce carrier compliance and provides training and guidance to carriers on compliance expectations.
• Escalates serious compliance issues to management and recommends appropriate solutions.
• Identifies opportunities for process improvements in the carrier compliance program and contribute to the enhancement of overall operational efficiency.

Work Experience and Education:
• Bachelor’s degree required, Master’s degree preferred; Business Operations, Finance, Legal preferred. Any other related discipline or commensurate work experience considered. 
• 5+ years of experience in Insurance Industry Audit or Compliance with a Bachelor’s degree, or 3+ years of experience and a Master’s degree.

Licenses & Certifications:
• Certified Insurance Compliance Professional (CICP)

Disclaimer

Ryan Specialty is an Equal Opportunity Employer. We are committed to building and sustaining a diverse workforce throughout the organization. Our vision is an inclusive and equitable workplace where all employees are valued for and evaluated on their performance and contributions. Differences in race, creed, color, religious beliefs, physical or mental capabilities, gender identity or expression, sexual orientation, and many other characteristics bring together varied perspectives and add value to the service we provide our clients, trading partners, and communities. This policy extends to all aspects of our employment practices, including but not limited to, recruiting, hiring, discipline, firing, promoting, transferring, compensation, benefits, training, leaves of absence, and other terms, conditions, and benefits of employment.