- Salary
- $20+/hr
- Location
- North Miami Beach, Florida, US
- Workplace
- Onsite
- Type
- Full-time
- Department
- Security
- Seniority
- Lead
- Education
- High School
- Source
- BetterTeam
Description
SMI is Hiring: Site Lead – High-Rise Condominium Security
Location: North Miami Beach, FL
Position: Site Lead (Working Supervisor)
Pay Rate: $20.00 per hour
Schedule: 5:00 AM – 1:00 PM (Schedule may vary based on operational needs.)
Position: Site Lead (Working Supervisor)
Pay Rate: $20.00 per hour
Schedule: 5:00 AM – 1:00 PM (Schedule may vary based on operational needs.)
Join the SMI Team
Security Management Innovations (SMI) is seeking an experienced, professional, and motivated Site Lead to oversee the daily security operations at a luxury two-tower high-rise condominium in North Miami Beach.
This is a working supervisory position, meaning the successful candidate will not only lead and manage the security team but will also be assigned to work the Front Desk Security Post while providing operational oversight. The Site Lead will report directly to the Operations Manager and work closely with on-site property management and the Board of Directors to ensure the highest level of safety, security, and customer service.
Position Summary
The Site Lead is responsible for the day-to-day operation of the security program at the assigned property. This position requires a hands-on leader who can effectively supervise officers, maintain staffing, train employees, and build strong working relationships with residents, property management, and the Board of Directors.
The ideal candidate is a dependable professional with experience supervising security operations in a luxury high-rise residential environment.
Key Responsibilities:
- Oversee the daily security operations for a two-tower high-rise condominium.
- Supervise, coach, and support the security team.
- Prepare and manage employee work schedules and ensure adequate staffing levels.
- Train new Security Officers and provide ongoing coaching and performance support.
- Work the assigned Front Desk security post while supervising daily operations.
- Conduct routine inspections to ensure officers are following post orders and company policies.
- Maintain open communication with property management, residents, and the Board of Directors.
- Assist with incident investigations and prepare detailed reports.
- Ensure all reports, logs, and documentation are completed accurately and on time.
- Promote outstanding customer service and maintain a professional presence at all times.
- Address resident concerns and assist in resolving issues promptly and professionally.
- Ensure compliance with SMI policies, client expectations, and site-specific procedures.
- Support the Operations Manager with administrative and operational responsibilities as needed.
Minimum Qualifications:
- Previous supervisory experience in a high-rise condominium or luxury residential community.
- Experience overseeing security operations for a multi-building or two-tower property preferred.
- Strong leadership, organizational, and problem-solving skills.
- Excellent written and verbal communication skills.
- Outstanding customer service and interpersonal skills.
- Ability to work independently while leading a team.
- Computer proficiency, including Microsoft Office, email, scheduling systems, and report writing.
- Valid Florida Class D Security Officer License.
- Valid Florida Driver's License preferred.
- High school diploma or GED required.
Preferred Qualifications:
- Bilingual in English and Spanish (preferred).
- Russian language skills are a plus.
- Experience working directly with property management teams and Boards of Directors.
- Experience with access control systems, CCTV, and visitor management software.
What We're Looking For:
We are seeking a leader who leads by example and is committed to professionalism, accountability, and exceptional customer service. The successful candidate will be dependable, detail-oriented, and capable of balancing frontline security responsibilities with supervisory duties in a fast-paced residential environment.
Compensation & Benefits:
- $20.00 per hour.
- Opportunities for advancement within SMI.
- Ongoing training and professional development.
- Supportive leadership team.
- Corporate benefits available in accordance with company policy.
Equal Employment Opportunity:
Security Management Innovations (SMI) is an Equal Opportunity Employer. We are committed to creating an inclusive workplace where all qualified applicants receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, veteran status, genetic information, or any other status protected by applicable federal, state, or local law.
Employment is contingent upon successful completion of all pre-employment requirements, including background screening, verification of work authorization, and verification of required licenses and certifications.
Apply Today
If you have the leadership experience, professionalism, and customer service skills to lead a high-performing security team, we'd like to hear from you.
Call 305-406-2225 to schedule an in-person interview.
Please mention this ad when calling.
Skills
ComplianceCustomer Service
