Accounts Receivable, Billing & Cash Application Analyst

Accenture is seeking an Accounts Receivable, Billing & Cash Application Analyst to support the Order-to-Cash (OTC) process by managing collections, applying customer payments, processing billing transactions, and ensuring the accuracy of financial records.

In this role, you will work closely with clients, finance teams, and business stakeholders to improve cash flow, resolve payment and billing issues, maintain compliance with accounting policies, and support operational excellence across multiple geographies.

Key Responsibilities

Accounts Receivable & Collections

• Manage an assigned portfolio of customer accounts to support timely collection of outstanding invoices.

• Contact customers to confirm invoice receipt, approval status, and payment commitments.

• Investigate and resolve payment delays, disputes, and collection barriers.

• Negotiate payment arrangements in accordance with contractual payment terms.

• Document collection activities and account updates in designated systems.

• Analyze overdue balances and provide recommendations to improve collection performance.

Cash Application & Reconciliation

• Process and apply customer payments accurately against open invoices.

• Research and resolve unapplied, unidentified, or disputed cash transactions.

• Perform account reconciliations and ensure cash receipts are accurately recorded.

• Process accounting entries using the appropriate general ledger accounts and financial coding structures.

• Support reporting and analysis related to cash application and reconciliation activities.

Billing Operations

• Process billing transactions and financial documents in SAP or other ERP systems.

• Review and execute billing requests in accordance with established procedures and service levels.

• Investigate and resolve billing discrepancies and invoice adjustments.

• Collaborate with business stakeholders and finance teams to address billing-related inquiries.

• Maintain complete and accurate billing documentation and records.

Compliance & Continuous Improvement

• Ensure compliance with company policies, financial controls, and accounting requirements.

• Support internal and external audit activities by maintaining accurate documentation.

• Identify opportunities to improve processes, controls, and operational efficiency.

• Collaborate with global teams to support business operations across multiple countries and regions.

Required Qualifications

• Bachelor’s degree in Accounting, Finance, Business Administration, Economics, or a related field.

• Minimum of 2 years of experience in Accounts Receivable, Collections, Billing, Cash Application, Order-to-Cash (OTC), or related finance operations.

• Experience using ERP systems such as SAP, Oracle, or similar platforms.

• Experience performing reconciliations and processing financial transactions.

• Intermediate proficiency in Microsoft Excel.

• Ability to manage multiple priorities while meeting service levels and deadlines.

• Professional written and verbal communication skills in English.

Preferred Qualifications

• Experience working in a shared services or multinational environment.

• Knowledge of US GAAP and/or local accounting principles.

• Experience with ServiceNow or similar workflow management tools.

• Experience supporting multiple countries or regions.

• Additional language proficiency.

What We’re Looking For

• Strong analytical and problem-solving skills.

• Attention to detail and commitment to data accuracy.

• Ability to collaborate effectively with internal and external stakeholders.

• Ability to work in a fast-paced, metrics-driven environment.

• Continuous improvement mindset with a focus on operational excellence.

About Accenture

Accenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services—creating tangible value at speed and scale. We are a talent- and innovation-led company with approximately 791,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world’s leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability. Our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song, together with our culture of shared success and commitment to creating 360° value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360° value we create for our clients, each other, our shareholders, partners and communities.

Visit us at www.accenture.com 

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