- Location
- Brazil
- Workplace
- Onsite
- Department
- Entry level
- Source
- JOIN
Description
## Join the #TEAMCAMFORCE!
WITH PASSION AND EXPERIENCE, YOU CAN ACHIEVE ANYTHING
We are one of the world's leading developers of high-performance CAD/CAM solutions – and have been for more than 30 years! Our innovative CAD/CAM technologies ensure significantly higher performance in the programming process and set international standards in machining production.
What do a top mountain bike, an artificial hip joint and your smartphone have in common? We develop the software to produce these high-end products! With hyperMILL® we control CNC machines, and we have the highest standards for performance and part quality.
Do you have a passion for CAD/CAM technology, and would you like to contribute your know-how with us? Then send us your application as soon as possible!
## Your main tasks
- **Customer and partner engagement**
First point of contact for customers, sales partners and colleagues regarding technical application questions relating to our innovative CAD/CAM products by ensuring effective communication and successful project outcomes.
- **Customer support**
Provide expert advice and technical support on topics such as NC programming, effective use of our software technologies, CNC machines and CNC controls.
- **Inquiry handling**
Manage the execution, evaluation, analysis, and tracking of incoming external and internal inquiries.
- **Technological development**
Active involvement in the improvement and further development of hyperMill while collaborating with the technical department.
## Your profile
- **Mechanical Expertise**
Solid foundation in mechanical concepts and processes as well as technical proficiency within a mechanical environment
- **CAM Software Expertise**
Experience and knowledge in Computer-Aided Manufacturing (CAM) software with preference for familiarity with hyperMILL
- **Digital & IT Skills**
Proficiency in MS Office 365 tools and familiarity with CRM systems with preference for experience in Salesforce
- **Customer Orientation & Communication**
Strong customer-oriented mindset combined with effective communication skills
- **Analytical & Problem-Solving Skills**
Analytical mindset and structured problem-solving capabilities for identifying and resolving technical issues
- **Organization & Resilience**
Strong organizational skills and the ability to manage and prioritize multiple support requests with a high level of resilience
- **Goal Orientation**
Goal-driven and focus-oriented working style in a performance-driven environment
- **Language Skills**
Proficiency in written and spoken English
## Why us?
- **Working environment**
Comfortable and modern working environment direct on the 20th floor, equipment with state-of-the-art technical tools, free drinks and meal vouchers
- **Flexible working model**
Possibility to work from home for a good work-life balance.
- **Health & life insurance**
Dental, life insurance and lots of other services. Family plan. Gym pass.
- **Company Events**
Various corporate events throughout the year.
- **International working environment**
A varied and challenging role in a highly multinational, stable and innovative company and a well-established local team.
- **Individual development opportunities**
Comprehensive training program with in-house training courses and various internal learning groups on different topics, LinkedIn Learning and external seminars
