Communications Specialist- Content and Channels

Based in St. Louis, Core & Main is a leader in advancing reliable infrastructure™ with local service, nationwide®. As a specialty distributor with a focus on water, wastewater, storm drainage and fire protection products and related services, Core & Main provides solutions to municipalities, private water companies and professional contractors across municipal, non-residential and residential end markets, nationwide. With over 370 locations across the U.S., the company provides its customers local expertise backed by a national supply chain. Core & Main’s 5,700 associates are committed to helping their communities thrive with safe and reliable infrastructure. Visit coreandmain.com to learn more.

Job Summary

We’re looking for a creative, detail-oriented communicator who thrives on turning business priorities into clear, engaging and impactful content. As the Communications Specialist- Content & Channels, you’ll play a key role in keeping associates and stakeholders informed, aligned and connected, whether they’re in the office, in the field or on the move.

In this role, you’ll own the day-to-day content engine of our communications, developing compelling stories, managing key communication channels, and ensuring our messages are consistent, relevant and easy to understand. You’ll help bring our culture and strategy to life by elevating associate voices, highlighting field success stories, and delivering communications that engage our people and our stakeholders.

Major Tasks, Responsibilities and Key Accountabilities

Content Creation & Storytelling

• Develop and deliver high-quality, engaging communications (i.e., company newsletter, announcements, intranet news, press releases, social media, etc.).
• Translate business priorities and initiatives into clear, concise, and compelling messaging tailored to a broad audience, both internally and externally
• Create content that connects associates’ day-to-day work to company strategy and goals

Editorial Planning & Content Management

• Own and maintain the communications editorial calendar
• Partner with stakeholders to plan and prioritize content aligned with strategic initiatives and campaigns
• Ensure communications are timely, accurate and coordinated across the organization

Channel Ownership & Optimization

• Manage and optimize key internal communication channels
• Ensure messaging is consistent, accessible and easy to navigate across all platforms
• Continuously improve how content is delivered to maximize reach and effectiveness

Associate Storytelling & Recognition

• Lead efforts to elevate associate and field stories that highlight success, innovation and collaboration
• Partner across regions and functions to source meaningful, real-world examples of impact
• Help foster a culture of recognition by showcasing associate contributions in a visible and engaging way

Content Performance & Continuous Improvement

• Monitor communication performance (e.g., open rates, engagement, feedback)
• Use insights to refine messaging, formats and delivery methods
• Identify opportunities to improve clarity, reduce noise and increase associate engagement

Required Skills & Qualifications

Core Skills

• Exceptional writing, editing and proofreading skills with a strong attention to detail
• Ability to translate complex or technical information into simple, engaging content
• Strong storytelling instincts and understanding of audience needs—especially frontline associates
• Experience managing multiple communication channels and content types, including visual storytelling

Key Competencies

• Learning mindset and proactive problem solving
• Strong organizational and time management skills with the ability to manage multiple priorities and deadlines
• High level of collaboration and ability to work effectively across functions and levels of the organization
• Data-driven mindset with the ability to interpret engagement metrics and apply insights
• Proactive, adaptable and resourceful in a fast-paced environment

Preferred Qualifications

• 3-5 years’ experience in internal communications, corporate communications or a related field
• Familiarity with digital communication platforms (e.g., SharePoint, Teams, Staffbase, email marketing tools)
• Experience developing employee recognition or storytelling programs is a plus

Core & Main is an Equal Employment Opportunity employer. Employment at Core & Main is based solely on a person’s merit and qualifications directly related to professional competence.  Core & Main does not discriminate against any employee or applicant on the basis of race, creed, color, religion, national origin, nationality, ancestry, age, disability, veteran status, pregnancy or related condition (including breastfeeding), affectional or sexual orientation, gender identity or expression, marital status, status with regard to public assistance, citizenship, or any other basis protected by law.

None of the questions in this application are intended to elicit information regarding any protected characteristics, nor imply any limitation, illegal preferences or discrimination based upon non-job-related information or protected characteristics.

For more information, please click here or visit https://www.eeoc.gov