License Specialist

The City of Cedar Rapids is hiring a License Specialist to join the City Clerk’s Office. In this detail-focused role, you’ll review, process, and issue a wide range of city licenses while assisting the public with questions about policies, procedures, and code requirements. You’ll also help maintain records, track license renewals, support board and commission appointments, and contribute to the preparation of City Council materials. If you're organized, customer-focused, and enjoy working at the intersection of public service and city policy—we encourage you to apply!

About our Organization

At the City, we are committed to employing individuals who reflect our community’s diverse backgrounds and this position is crucial in the success and strategic direction of a growing and evolving community. We appreciate and leverage the vast experience individuals bring beyond the technical requirements of a job. If you are an individual with similar experience listed here please consider applying. Experience and skills combined with commitment to our core values is key to building a greater community now and for the next generation.

About our Community

Nestled in the heart of Iowa, Cedar Rapids is our vibrant and diverse community known for its rich history, culture, and natural beauty. Our city has a strong sense of community which can be seen at any of our numerous parks, recreational opportunities, and family-friendly events year round. You can also explore our thriving downtown district, filled with shops, restaurants, and entertainment options, or take a stroll along the Cedar River, which runs through the heart of the city. Cedar Rapids - Why you should live here!   

About the Position
Reviews, processes and issues numerous City licenses; assists the public in answering specific and general inquiries regarding codes, procedures and policies.

The City of Cedar Rapids does not offer sponsorship for employment authorization.Job Duties and Responsibilities

• Researches and works with City staff to update City Code sections relating to licenses handled by the City Clerk’s Office
• Creates updated applications and application checklists and implements new licensing processes and procedures due to Code updates  
• Documents standard operating procedures (SOPs) and creates administrative rules for assigned license types
• Assists licensees with licensing issues; tracks license expiration dates and sends renewal information to licensees; tracks required inspection approvals from City Departments and the Linn County Health Department for licensing process      
• Assists with the advertisement and coordination process for vacancies on City’s boards and commissions; tracking members’ terms; accepting applications; updating website to inform of vacancies

• Assists with administrative support in preparing City Council agendas and packets and their posting and distribution                                                          
• Answers department phones and emails; receives and directs visitors
• Attends City related committee meetings and participates in discussions and recommendations
• Purchases office supplies for City Clerk’s Office; monitors and pays invoices for the City Clerk’s Office copy machines usage
• Arranges service calls and supplies for office equipment
• Performs related work as required.

Required Education and Experience

• At least two years of relevant college-level course work or an Associate’s degree from an accredited college or university in a related field and
• One  to three years of experience in record management and customer service or
• An equivalent combination of education and/or experience
• Excellent written, verbal, and interpersonal communication skills
• Proficiency with Microsoft Office
• Ability to work collaboratively with a diverse population

 

Work Schedule

• Monday - Friday 8:00am to 5:00pm