Associate Director, Portfolio Management

FIND YOUR 'BETTER' AT AIA

We don’t simply believe in being ‘The Best’. We believe in better - because there’s no limit to how far ‘better’ can take us.

We believe in empowering every one of our people to find their 'better' - in the work they do, the career they build, the life they live and the difference they make. So that together we can support even more people - including our own - to live Healthier, Longer, Better Lives.

If you believe in better, we’d love to hear from you.

About the Role

The Associate Director, Portfolio Management drives delivery of the Future of Work (FoW) transformation for assigned LBUs, operating as the day to day interface between the Transformation Office, Group Functions, and local markets. The role owns portfolio outcomes within scope, ensures disciplined governance and reporting, and represents the Transformation Office in LBU SteerCos where assigned.

It provides end to end visibility of initiative status, risks, interdependencies, and benefits; conducts strategic challenge appropriate to the portfolio; and leads structural interventions commensurate with scope.

The role also coordinates SME support (including GenAI/Agentic AI initiatives with GIO) to accelerate value

Roles & Responsibilities

Project Portfolio Health & Performance

• Assess portfolio readiness and viability by evaluating the feasibility of scope, delivery timelines, investment levels, KPIs, and projected benefits prior to execution, ensuring portfolios are positioned for successful outcomes.
• Identify and manage cross‑functional dependencies and constraints, providing strategic steer to address structural challenges and optimise portfolio sequencing and delivery.
• Intervene to improve portfolio performance by leveraging personal expertise and Group Office (GO) capabilities to address underperformance, delivery inefficiencies, or misalignment to strategic intent.
• Provide objective challenge on KPI and benefits contribution, identifying potential adjustments, constructively challenging assumptions, and driving remedial actions with accountable owners.
• Monitor portfolio execution and value realisation, tracking progress against delivery plans, financial health, and benefits realisation commitments across initiatives.
• Mitigate delivery risk and resolve material issues through critical evaluation, targeted interventions, and timely escalation, protecting portfolio outcomes and stakeholder confidence.

Communications & Stakeholder Alignment

• Represent the Group Office in LBU governance forums, including LBU SteerCos and RCE meetings, driving alignment between Group and LBU stakeholders on RCE priorities, direction, and delivery expectations.
• Surface priority focus areas across strategic portfolios for Workstream Leads, KPI Owners, and LBU accountable executives, strengthening focus on KPI delivery and benefits performance.
• Support executive‑level communications in partnership with the RCE Office, contributing to coherent, outcome‑focused messaging on transformation progress and impact.
• Provide consolidated updates on Future of Work transformation progress across Group and LBUs, ensuring transparency, consistency, and clarity for senior stakeholders.
• Coordinate cross‑functional stakeholder communications on delivery priorities, dependencies, and risks, reinforcing alignment and reducing fragmentation across initiatives.

Minimum Job Requirement

• Undergraduate degree in Information Technology (IT) or related discipline
• Minimum 8 to10 years’ experience in IT Project management, technology transformation or IT consulting, with a strong track record of delivering complex, large-scale initiatives
• Significant demonstrable experience leading IT project deliveries in a multi-national organization or a top-tier management consultancy, operating across multiple geographies and stakeholder groups
• Experience within the insurance and/or financial services industry is strongly preferred, particularly in the context of enterprise transformation programmes.
• Proven ability to build credibility and influencing skills at a senior level and executive levels, with strong relationship management skills across business and technology stakeholders
• Excellent verbal and written communication skills, complemented by strong active listening capabilities to effectively engage, align, and advise senior stakeholders.
• Strong analytical and problem‑solving skills, with the ability to exercise sound judgment in complex, ambiguous, and fast‑moving environments.
• Proficiency in Chinese (Cantonese +/or Mandarin) is an advantageous but not mandatory

Build a career with us as we help our customers and the community live Healthier, Longer, Better Lives.

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