Food & Beverage Attendant

LGB - The Grand Brighton is Limited Edition, which is a collection of distinctive hotels that have their own characters. Our diverse and friendly teams focus on delivering exceptional guest care, ensuring every guest feels welcomed. Limited Edition is a part of the Leonardo Hotels portfolio.

Main Tasks 

You will be part of a dynamic team working in our vibrant Cyan restaurant. Taking orders and delivering exceptional hospitality.

Working shift patterns, mainly evenings.

•    Offer exceptional guest care at all times 
•    Address guest concerns courteously and promptly to ensure their satisfaction 
•    Collaborate with colleagues in all departments to elevate the overall guest experience consistently  
•    Operate in a safe and orderly manner, promptly reporting any hazards, accidents, losses, or damages to management  
•    Demonstrate proficiency in the Leonardo Hotels product and familiarity with the organisation 
•    Engage in continuous learning and skill development to maintain service excellence  
•    Utilise all relevant systems correctly to complete tasks in a timely manner 
•    Adhere to Company policies, Code of Conduct, procedures and relevant legislation at all times – including, but not limited to, Data Protection and Health and Safety regulations 
•    Complete any other reasonable request made by a member of the management team or a supervisor 

Working shift patterns from 5 days a week, mainly evenings from 17:00.

Basic hourly pay plus service charge and Leonardo benefits

Person Specification 
•    Genuine passion for delivering memorable moments to guests 
•    Positive approach to changing service environments and priorities 
•    Pro-active with a hands-on approach to delivering consistent results 
•    Embrace the Leonardo Hotels’ Guest Care culture; be empowered to work on your own initiative 
•    Friendly team player with the ability to work effectively and efficiently with others 
•    A confident communicator willing to make suggestions for improvements, and open to feedback from colleagues 
•    Engaged with hotel initiatives to support the local community  
 

Some of the perks our Food & Beverage Attendant could enjoy include:

• Special rates on Leonardo Hotel rooms across the UK & Europe

• Company-wide recognition scheme: you could earn vouchers to spend on a wide range of high street shops

• Talent referral scheme

• Thank You Week: from ice cream trucks to yoga classes and lots in between!

• Wellbeing Calendar

• Ongoing job-related training programmes with clear paths for progression

We’re committed to creating a workplace where every individual—regardless of background, identity, or lived experience—is welcomed, valued, and respected for who they are. Belonging means embracing our differences and ensuring everyone feels seen, heard, and empowered.

Why come join us as a Food & Beverage Attendant?

We look after our colleagues just as well as we look after our guests. Once you join a Limited Edition, you’re part of the Leonardo community of over 55 hotels across the UK & Ireland. Our regular Learning Bites, “Come Join Us Guest Care” training and Wellbeing webinars all help your progress with us. With support on tap, top-notch practical training and clear progression you’ll be on track for a brilliant future in Hospitality!