- Salary
- $21 – $23/hr
- Location
- Scottsdale, AZ
- Workplace
- Hybrid
- Type
- Full-time
- Department
- Residential
- Education
- Bachelor
- Source
- Lever
Description
Lessen is the tech-enabled, end-to-end property service provider that is transforming how commercial and residential real estate services are delivered and managed at scale. Lessen’s technology platform provides data-driven insights that unlock key growth opportunities for the entire real estate ecosystem—including investors, owners, managers, and service providers. The company leverages a network of over 30,000 vetted, qualified vendors (Lessen Affiliates) serving clients with over 1 million properties and completing more than 3.5 million work orders annually across an expanding range of services. Lessen, LLC is a venture-backed, privately held company with offices in Scottsdale and Chicago.
The Customer Service Coach is a subject matter expert of the CSR team. This role provides support and guidance to team members in the department, while serving as a department trainer to new team members. In addition to training, this individual is responsible for performing daily queue and client relations duties similar to those of Customer Service Representatives.
Skills
Customer Service