Scholar Success Team Manager

Description

About the Northside Achievement Zone 

The Northside Achievement Zone (NAZ) is building generational wealth in North Minneapolis by creating a culture of achievement in North Minneapolis where all low-income children have the support they need to graduate from high school and succeed in college, career, and life. Through deep partnership with families, schools, and community organizations, NAZ is transforming outcomes for children and reimagining what is possible for an entire community.

NAZ envisions a prosperous North Minneapolis- where all children of color are healthy, secure and academically successful, ultimately realizing their unlimited potential. 

Position Purpose:

This position will be held by an individual who supports the mission, vision, and values of Northside Achievement Zone (NAZ) and serves as a contributing member of the NAZ staff, collaborating effectively with team members, partners, families, and scholars. This role is a key driver of NAZ’s K-8th grade strategy, which focuses on ensuring that every scholar has the tools they need to be successful in school.

Primary Responsibilities:

Duties of this job include, but are not limited to:

• Team Management: Manage a team of Scholar Success Coaches, who are co-located within NAZ partner sites, to support outcomes for NAZ families and scholars. Management responsibilities include providing individual supervision, overseeing day-to-day workload, and monitoring and supporting the effectiveness of individuals and teams through performance evaluations, real-time feedback, and our internal database NAZ Link (Salesforce) that tracks progress tied to scholar and family outcomes.  
• Support NAZ Organizational Development:  Develop, promote, and embed NAZ culture, mission, and values throughout the organization and co-located sites.  Participate in team building, and operational planning meetings for the team across the K-12 strategy, and work with a team of Managers in the development of processes and protocols that promote effective engagement and outcomes for NAZ families and scholars.  
• Driven by Data: Build and support a data use process through NAZ Link and use site-specific data with each team to ensure that families and scholars are setting goals and making progress. Support assignment of new family connections and links to appropriate pipeline supports. Provide ongoing support for new enrollments, data remediation quality assurance of NAZ Link. Participate in regularly scheduled professional development and monthly data team meetings.  Attend monthly meetings with literacy and math tutoring teams to determine scholars' needs.
• Collaboration Creates Prosperity:  Responsible for the integration of Scholar Success Coaches with other NAZ ecosystem components and solutions to facilitate effective, thoughtful wrap-around services to NAZ families and scholars (i.e. ensuring families and scholars effectively reach other parts of the “pipeline of support”).  Promote the “team scholar” approach that centers on effective collaboration between Scholar Success Coaches and intentional integration of program partners, all while keeping the scholar and family at the center. Provide input and support in developing family and scholar goals that align with Success Plans as well as Achievement Plans. Promote effective engagement of partners, families, and community resources in these plans.
• Partner Collaboration: Promote effective collaboration between NAZ staff and program partners by developing shared goals within family and scholar success and achievement plans.  Promote effective engagement of partners in these Scholar Success plans and encouragement for partners to be lead support in action areas related to their part of the ecosystem. 
• Results-Orientation:  Foster a culture focused on achievement.  Ensure that the LINK is fully utilized to promote and monitor achievement through data.  Utilize data about our families and scholars to drive workload distribution. Document and report on the progress of staff, families and partners. 
• Family and Scholar Support: Provide support to NAZ families and scholars as a backup to Scholar Success  Coaches. Attend a variety of NAZ sponsored events and anchor partner events to support families, scholars, staff, and partners. Co-facilitate activities as a back-up to NAZ staff. Coordinate the effective planning and scheduling of Family Academy programming at anchor sites, supporting recruitment of families and assisting with on-site logistics. 
• Other duties as assigned. 

Supervision Responsibility:

• General supervision of approximately 5-10 NAZ Staff (Scholar Success Coaches) 

Requirements

Qualifications: 

To perform this job, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the experience, knowledge, skills, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Experience providing supervision and program management to diverse staff.  
• Experience working with diverse populations, providing educational services, in schools, community centers, and/or youth programs. 
• BA/BS degree in social work, public administration, education or related field; or equivalent combination of education and experience in community-based organizations.
• Three years of experience in a team supervisory role or equivalent professional experience. 

Knowledge, Skills, and Abilities:

• The ability to effectively manage multiple projects simultaneously and track details for each is essential. 
• The ability to work with frequent, established deadlines.
• Excellent interpersonal skills, including the ability to work effectively with diverse populations and in a team environment.
• Ability to work collaboratively and respectfully with a variety of people and to represent NAZ effectively.
• The ability to develop, plan, and implement short- and long-range goals.
• Ability to work with high-level of proficiency with Google Workspace, Zoom, calendars, online documents and applications.  

Working Conditions and Physical Effort:

• This is an onsite role, with work performed five days per week at the NAZ Main Office and/or partner sites located in Minneapolis, MN.
• Work includes walking up and down stairs, lifting and bending; and frequent movement around the community to partner sites.
• Regular operation of normal office machines (computer, copier, and fax) is required.
• There are occasional evenings and weekends required.
• Local travel throughout the Northside Zone area is required; employees must have a valid driver’s license and reliable access to a vehicle for work-related travel. 

Why Join NAZ? 

At NAZ, you will join a passionate, mission-driven team committed to creating generational change in North Minneapolis. This is an opportunity to help secure the partnerships and investments that make transformational community impact possible. Your work will directly contribute to ensuring more children and families have access to the opportunities they deserve.

Benefits: We offer a comprehensive Benefits Package, including Health, Dental, Vision, Disability & Life Insurance; Health or Flexible Spending Accounts; Lifestyle Spending Account; Retirement Plan; generous Paid Time Off; Support for Professional Development, and more!

NAZ is a qualified employer under the Public Service Loan Forgiveness Program (PSLF)

Note: When applying, you must include a COVER LETTER & RESUME

NAZ is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws