- Location
- Malaysia
- Workplace
- Remote
- Type
- Full-time
- Department
- Clinical Ops
- Source
- Lever
Description
Purpose of the Job:
The Intake Clinician’s primary role is to provide high quality and professional solution focused counselling and information support service to employees of client companies telephonically in Malaysia. The role is a permanent full time night shift position and would be working from home.
Role Overview:
Location: The position of the intake clinician is a night shift position that allows for Working From Home (remote).
Work Hours: Monday to Friday: 7pm to 7am
Weekends and public holidays: These shifts involve 12-hour day (7:00am – 7:00 pm) and night (7:00pm – 7:00am) shifts
The role operates on a rotational schedule, which includes weekdays, weekends and public holidays with rotational days off.
Work environment: The nature of the role involves conforming to call centre conditions and structures.
This job specification is not exhaustive and will be reviewed as the role develops.
Several pre-employment checks are pre-requisites prior to hiring external applicants e.g. criminal checks, reference checks, past employment checks, ID verification, qualification verification, residence and credit checks.