SR ENGINEER, IT EIS STORAGE

Req. ID:

JR112140 SR ENGINEER, IT EIS STORAGE

Our vision is to transform how the world uses information to enrich life for all.

Micron Technology is a world leader in innovating memory and storage solutions that accelerate the transformation of information into intelligence, inspiring the world to learn, communicate and advance faster than ever.

## Responsibilities and Tasks

• Define, design, engineer, and implement storage and backup hardware and solutions.
• Define, in conjunction with other support groups and service providers, the functionality required to support business strategies.
• Work with customers to gather requirements and propose, engineer, and provision storage and backup solutions.
• Research and partner with vendors and management to select products that best meet company needs.
• Manage system setup and standardization of features and usage.
• Create documentation, testing, training, and post-deployment assessments.
• Adhere to the change management process for any planned maintenance, or when potential issues are identified.
• Provide training for new team members.
• Coordinate vendor-specific support and problem resolution.
• Adhere to Micron’s established processes and policies.
• Provide 24x7 On-Call technical support and expertise for customer issues and service provider escalation.
• Willing to work in shifts based on business requirements.
• Establish and implement policies, procedures, and standards, and ensure conformance.
• Evaluate and test new storage and backup solutions for compatibility with Micron’s IT environment.
• Define and adhere to established service and operational level agreements.
• Collect, monitor, report, and interpret operating metrics.
• Propose and implement storage and backup system enhancements (software and hardware updates) that will improve the performance and reliability of Micron’s IT environment.
• Identify service improvement opportunities.
• Plan and implement strategies for minimizing service outages, and for reducing the impact of such outages on business operations (i.e., availability, contingency, and disaster planning).
• Adhere to Organization security policies for all managed services.
• Develop cost-effective solutions.
• Benchmark best practices where appropriate.
• Communicate and collaborate with peer groups (System admins, architects, security team, network team, etc.).
• Support acquisition, installation, maintenance, and administration of large enterprise SAN, NAS & enterprise Backup environment.
• Troubleshoot, perform root cause analysis and identify storage related problems
• Plan, coordinate and upgrade components of the SAN/NAS/TSM/Cohesity as needed with software, hardware and microcode upgrades, etc. Work with vendors as needed in this process
• Work with Micron’s Business Units to ensure solutions meet or exceed business requirements.
• Work with vendors and team members to troubleshoot issues related to the operations (Problem management)
• Ensure all changes to systems are recorded and properly executed with approval (Change Management)
• Review the performance of systems and plan for technological refresh and cater for future expansion (Capacity Management)
• Participate in Business Continuity Planning and DR strategy, including documenting DR procedures and executing DR drills.
• Maintain and review the DR documents on a regular basis.

# Qualifications and Experience

At least 8+ years of experience managing storage solutions, preferably.

• NetApp Cluster Mode and in both NAS and SAN configurations. Additional NetApp technologies such as snapmirror, snapvault,metro cluster are desired.
• Good hands-on knowledge on NetApp Cloud deployment such as FSX, CVO, CVS, ANF across multiple cloud providers (AWS, Azure, GCP)
• Working Experience in handling and troubleshooting Storage Products such as Dell VMAX-3, PMAX, Pure, Data Domain.
• Good understanding of Data center architecture and Automation technologies.
• Experience working with ISILON Storage is a must-have skill.
• Having knowledge on NUTANIX storage is added advantage.
• Experience with Cisco SAN Switch configuration and support such as Virtual SAN, Fiber channel zoning, LUN masking, HBA configuration and tuning
• Strong understanding of the OSI model, particularly relating to storage transport protocols such as NFS, ISCSI
• At least 2 years of working experience in IBM Spectrum Protect (TSM) and Cohesity data platform.
• Having good hands automation skills using any scripting language.
• Exposure in using AI integration and AI agents to automate storage and backup daily routine tasks.

Job Profile(s):

System Manager E3

Relocation level: (TBD)

Before Getting Started

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• Hiring managers may view your performance appraisals, original resume, transcripts or other performance-related documentation in your personal file. This information will be held in confidence.
• If you are selected to interview for a position, you must notify your direct supervisor before participating in the interview process.

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As a world leader in the semiconductor industry, Micron is dedicated to your personal wellbeing and professional growth. Micron benefits are designed to help you stay well, provide peace of mind and help you prepare for the future. We offer a choice of medical, dental and vision plans in all locations enabling team members to select the plans that best meet their family healthcare needs and budget. Micron also provides benefit programs that help protect your income if you are unable to work due to illness or injury, and paid family leave. Additionally, Micron benefits include a robust paid time-off program and paid holidays. For additional information regarding the Benefit programs available, please see the Benefits Guide posted on Benefits | Micron Technology, Inc

Micron is proud to be an equal opportunity workplace and is an affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, age, national origin, disability, protected veteran status, gender identity or any other factor protected by applicable federal, state, or local laws.