Program Compliance and Data Manager

Duties/Responsibilities

Data Management: Compliance (30%)

• Maintain Professional Education Standards matrices (ED 500s and ED 600s).

• Maintain PEPP (Programs Approved for Educator Preparation) advising worksheets.

• Manage candidate- and course-based assessment systems (e.g., Canvas Outcomes):

• Set up assessment sites, field questions from instructors and students about candidate- and course-based assessment systems, and maintain repositories of candidate work for 5+ years.

• Serve as the primary contact for instructors on program/candidate assessment tools and databases; assist faculty with designing assessments, rubrics, and reporting structures in databases.

• Coordinate communication between course leads and adjuncts for all courses, and support syllabus compliance for all Education Department and educator preparation (UNH-wide) courses.

• When databases or state/university requirements change, research and recommend new tools or functions to the Director of Educator Preparation and the Chair; attend database trainings and serve as the contact person liaising with vendors and UNH IT on compliance needs and database products.

• Manage program assessment systems, including year-end Qualtrics surveys of interns/student teachers, recent graduates, clinical educators, and hiring principals; distribute surveys, track response rates, and prepare reports for the Director of Educator Preparation and curriculum advisory committees.

• Collect post-graduation employment and graduate placement data.

Data Management: Candidates (25%)

• Run Webi/Workday reports of students enrolled in undergraduate majors associated with a PEPP (i.e., a licensure pathway); confirm with program coordinators the list of students anticipated to apply to a PEPP.

• Support administrative tasks in GradLeaders; respond to questions from students, advisors, and program coordinators regarding GradLeaders; and assist the Clinical Coordinator, as needed, with GradLeaders tasks.

• Prepare audits of student records, including documentation of transfer credits, for degree completion, obtaining advisor sign-off.

• Prepare audits of student records, including documentation of successful completion of culminating assessments, for licensure completion, obtaining licensure officer sign-off.

Accreditation Support (25%, increases prior to accreditation visits)

• Prepare for state and national accreditation visits in conjunction with the Department Chair, Director of Educator Preparation, and appropriate faculty: participate in reviewer training; establish timelines; schedule meetings for faculty, staff, and the Steering Committee leading up to the visit; create the onsite visit agenda; coordinate reviewer reimbursements, hotels, and meals; support Exhibit Room design; collect and organize student and program data with the Director; and manage documents provided by departments for the Exhibit Room.

• Support self-study preparation and any rejoinders, collecting and organizing student and program data to demonstrate standards compliance.

• Write and submit the NHED Annual Report.

• Write and submit the Title II Report.

Information Dissemination & Other (20%)

• Communicate changes in standards and administrative rules to departments and colleges with PEPPs.

• Communicate updates and changes in standards and administrative rules affecting application and entrance processes to college and school admissions teams.

• Field student questions regarding licensure and assist with responses to common licensure questions, as directed by the Licensure Officer.

• Maintain websites, SharePoint sites, and flyers regarding licensure requirements (BASA, licensure testing).

• Support data collection and reporting for external college surveys, such as U.S. News & World Report.

• Coordinate information sessions, advising sessions, and orientations at various program checkpoints; advise prospective students.

• Collect, process, and track clinical educator tuition waiver requests.

• Participate in department, college, and university committees that support the work of accreditation and licensure.

• Depending on candidate qualifications/interest and Departmental need, the position may involve opportunities to teach courses at the undergraduate or graduate level.

Requirements

Minimum Acceptable Education & Experience:

• Bachelor's degree in Education or a related field

• Experience supervising pre-service or practicing teachers

• Experience with technology such as database and website management and Workday/Webi reporting.

Knowledge, Skills & Abilities:

• Collaborative interpersonal skills to work both within and outside the University.

• Formal training and current knowledge of educational practice and assessment.

• Strong data-management, database, and systems skills, including assessment-management platforms (e.g., Watermark Taskstream / Student Learning & Licensure, Canvas Outcomes) and reporting tools (Webi/Workday).

• Ability to interpret and apply state, regional, and national accreditation and licensure standards and administrative rules.

• Strong attention to detail and accuracy in auditing student records and managing compliance data.

• Effective written and verbal communication skills, including preparing reports for institutional and external stakeholders.

• Ability to manage multiple deadlines and coordinate across departments, colleges, and external agencies such as the NH Education Department. 

Preferred Qualifications:

• Advanced degree in Education (e.g., M.Ed., Ed.S., CAGS, Ph.D.) or a related field.

• Experience in educator preparation, accreditation, or program compliance in a higher education setting.

• Familiarity with New Hampshire Education Department licensure requirements and PEPP processes.

• Experience preparing state or national accreditation self-studies and reports (e.g., NHED Annual Report, Title II).

• Experience with GradLeaders or a comparable student life-cycle/placement system.