Senior Manager - Process Efficiencies

Company:

Marsh

Description:

Marsh Risk is seeking to hire a Process Improvement Specialist, located in Mumbai, to help the Pacific Region improve its ways of working. The successful candidate will be an established and productive professional individual contributor in Process Efficiencies, who works independently with minimal supervision.

The person is responsible for one small project or a single work stream of a larger project. The person implements the technological tools used for analyzing processes efficiency. More specially the successful candidatre will

• Establish the execution plan for a small project or for a single work stream of a project

• Conduct analyses of business processes to identify process improvement opportunities; executes value streams and process maps to identify current state; conducts root cause analysis; implements voice of the customer/colleagues

• Interpret results of analyses and generates basic recommendations regarding process improvements, with guidance from experienced colleagues

• Meet with experienced colleagues to learn how to use the appropriate tools for a project to provide support

• Learn to interpret the results of analyses to generate basic recommendations regarding process improvements

• Monitor progress during projects and continually updates project plans as needed; evaluates whether material variance from original plan is needed due to changes in project scope, requirements, or resource constraints

• Collaborate with colleagues to ensure the right tools are being used for the project; supports the implementation of the tools needed

What you need to have:

• Bachelors degree in any field with min 5 years of relevant experience

• Strong business analysis, organizational design, and process improvement experience

• Proven track record in business analysis and project delivery

• Some experience in Agile and Waterfall methodologies to complete require

What makes you stand out:

• Experience working in a large complex organisation

• Familiarity with Centre of Excellence (COE) frameworks and best practices

• Formal Project Management or Business Analyst certification

• Experience in Insurance or Financial Services industry

Marsh Risk is a business of Marsh (NYSE: MRSH), a global leader in risk, reinsurance and capital, people and investments, and management consulting, advising clients in 130 countries. With annual revenue of over $27 billion and more than 95,000 colleagues, Marsh helps build the confidence to thrive through the power of perspective. For more information about Marsh Risk, visit marsh.com, or follow us on LinkedIn and X.

Marsh is committed to embracing a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age, background, caste, disability, ethnic origin, family duties, gender orientation or expression, gender reassignment, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, or any other characteristic protected by applicable law.

Marsh is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office. All Marsh colleagues are expected to be in their local office or working onsite with clients at least three days per week. Office-based teams will identify at least one “anchor day” per week on which their full team will be together in person.