Vice President, Quality Transformation & Advisory Services

Job Details

The Vice President, Quality Transformation & Advisory Services leads the development, commercialization, and external positioning of Jefferson's OnPoint Clinical Operating System as a nationally and globally recognized advisory, education, and thought leadership platform within the IMPACT Institute. This externally facing executive translates Jefferson's capabilities in quality, safety, human-centered resilience engineering, AI-enabled improvement, analytics, and learning health system implementation into a self-sustaining portfolio of advisory, executive education, and partnership offerings. The role owns external revenue, grant, and business development targets, cultivates and retains external clients and contracts, and coordinates across IMPACT Institute centers, faculty, and Jefferson operational leaders so that offerings remain market-relevant, scientifically rigorous, and aligned with internal priorities. Performance is measured by the ability to create value, expand opportunities, strengthen reputation, and advance organizational priorities.

Job Description

• Interacts with co-workers, visitors, and other staff consistent with the values of Jefferson.

• Builds the OnPoint external advisory practice, including strategy, service offerings, and delivery model, and establishes the supporting infrastructure for proposals, grants, contracting, and engagement measurement in partnership with legal, compliance, grants management, finance, marketing, and development.

• Owns annual external advisory business development targets; builds and converts a qualified pipeline of health system, industry, philanthropic, and government opportunities into repeatable, margin-positive engagements that make the service self-sustaining.

• Serves as senior external face of Jefferson's clinical operating model, leading client development and executive advisory relationships from discovery and scoping through delivery, renewal, and expansion.

• Coordinates across IMPACT Institute centers, faculty, and fellows to translate institutional expertise into relevant services, and ensures external work strengthens Jefferson's internal quality, safety, transformation, academic and overall organizational priorities.

• Advances the reputation and thought leadership of Jefferson and the IMPACT Institute through publications, white papers, case studies, executive briefings, convenings, and national and international speaking engagements.

• Ensures scientific rigor and mission alignment by grounding all offerings in quality and safety science, human factors, implementation science, and measurable outcomes, and by governing external claims, brand use, intellectual property, data sharing, and client confidentiality.

Competencies (Knowledge, Skills, and Abilities Required):

• Executive presence and external credibility with CEOs, CMOs, CQOs, CNOs, boards, foundations, industry partners, philanthropists, and global healthcare organizations, including the ability to translate complex quality, safety, AI, and transformation concepts into compelling client-facing narratives.

• Business acumen spanning revenue generation, pricing, proposal development, client acquisition and retention, margin management, and the design of scalable, self-sustaining service models.

• Advanced expertise in healthcare quality, patient safety, high reliability, resilience engineering, human factors, and implementation science, with demonstrated ability to lead cross-functional teams and matrixed faculty without direct-line authority.

Minimum Education and Experience Requirements

Education:

Master's degree or higher in a relevant field (healthcare quality, healthcare administration, clinical informatics, or public health) required.

Experience:

10 years of progressive leadership experience in healthcare quality and safety transformation in a health system or academic medical center required.

5 years of experience developing or delivering advisory, consulting, or executive education services preferred.

Physical Demands
Lift and carry 25 lbs. frequent sitting/standing, frequent keyboard use, *patient care providers may be required to perform activities specific to their role including kneeling, bending, squatting and performing CPR.

Job Description Disclaimer: This position description provides the major duties/responsibilities, requirements and working conditions for the position. It is intended to be an accurate reflection of the current position, however management reserves the right to revise or change as necessary to meet organizational needs. Other responsibilities may be assigned when circumstances require.

Work Shift

Workday Day (United States of America)

Worker Sub Type

Regular

Employee Entity

Thomas Jefferson University

Primary Location Address

1101 Market, Philadelphia, Pennsylvania, United States of America

Nationally ranked, Jefferson, which is principally located in the greater Philadelphia region, Lehigh Valley and Northeastern Pennsylvania and southern New Jersey, is reimagining health care and higher education to create unparalleled value. Jefferson is more than 65,000 people strong, dedicated to providing the highest-quality, compassionate clinical care for patients; making our communities healthier and stronger; preparing tomorrow's professional leaders for 21st-century careers; and creating new knowledge through basic/programmatic, clinical and applied research. Thomas Jefferson University, home of Sidney Kimmel Medical College, Jefferson College of Nursing, and the Kanbar College of Design, Engineering and Commerce, dates back to 1824 and today comprises 10 colleges and three schools offering 200+ undergraduate and graduate programs to more than 8,300 students. Jefferson Health, nationally ranked as one of the top 15 not-for-profit health care systems in the country and the largest provider in the Philadelphia and Lehigh Valley areas, serves patients through millions of encounters each year at 32 hospitals campuses and more than 700 outpatient and urgent care locations throughout the region. Jefferson Health Plans is a not-for-profit managed health care organization providing a broad range of health coverage options in Pennsylvania and New Jersey for more than 35 years.    

Jefferson is committed to providing equal educa­tional and employment opportunities for all persons without regard to age, race, color, religion, creed, sexual orientation, gender, gender identity, marital status, pregnancy, national origin, ancestry, citizenship, military status, veteran status, handicap or disability or any other protected group or status. 

Benefits

Jefferson offers a comprehensive package of benefits for full-time and part-time colleagues, including medical (including prescription), supplemental insurance, dental, vision, life and AD&D insurance, short- and long-term disability, flexible spending accounts, retirement plans, tuition assistance, as well as voluntary benefits, which provide colleagues with access to group rates on insurance and discounts. Colleagues have access to tuition discounts at Thomas Jefferson University after one year of full time service or two years of part time service. All colleagues, including those who work less than part-time (including per diem colleagues, adjunct faculty, and Jeff Temps), have access to medical (including prescription) insurance.

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