- Location
- AZ - Tempe - 2116 E Achieve Way, United States of America · TX, Houston · TX, Coppell
- Type
- Full-time
- Department
- IT
- Source
- Workday
Description
Who We Are
At Newrez, we bring big thinkers and caring doers together to make home happen. We’re a team built on heart and hustle, united by a commitment to show up for our customers, our communities, and each other. We believe that when our people thrive, homeowners thrive - and that’s why we invest in your growth, wellbeing, and ability to make an impact.
Every day, we work to exceed the expectations of our residential mortgage borrowers and business partners through superior service, simple processes, and clear communication. We do this by empowering our employees, encouraging innovative solutions and recognizing great performance.
POSITION SUMMARY
The Attorney Network Coordinator II will work closely with the Attorney Network Manager to ensure Default Network (Bankruptcy/Foreclosure) firms are following Newrez’s vendor expectations and processes.
DESCRIPTION
Duties and Responsibilities
- Act as a liaison between firms and business units (Bankruptcy/Foreclosure).
- Maintain the designated inbox and field questions from firms, general requests for information and escalations.
- Responsible for performance oversight of Default Network, review of monthly performance scorecards and issuing of Corrective Action in accordance with Performance Management Policy.
- Daily review and decision of Vendor Scorecard Tasks (rebuttals) from firms.
- Responsible for ANC worklist including working bill backs and firm transfers, as needed.
- Assist the Attorney Network Manager with the onboarding, expansion and termination of firms, as necessary.
- Work closely with Attorney Risk Management (aka Vendor Management) for yearly due diligence documentation for firms.
- Ensure that all the vendor Legal Services Agreements are executed biennially by the Attorney Firms and securely housed in accordance with SMS’s Records Retention policy.
- Coordinate training sessions conducted by the Firms for both Foreclosure and Bankruptcy.
- Assist the Attorney Network Manager in handling attorney/vendor level issues escalated to the department either internally or externally.
- Schedule and facilitate meetings with attorney/vendors and business units to identify and resolve gaps in process.
- Request or provide system access to YARDI – P260 and PAID (FHLMC) reimbursement system.
- GSE Compliance
- FreddieMac monthly ADR as needed follow up with firm on outstanding tasks.
- FannieMae monthly DRA as needed follow up with firm on outstanding tasks.
- FreddieMac RPA monthly exception review with firm.
- Performs related duties as assigned by management.
Qualifications and Education Requirements
- Bachelor’s degree required.
- Legal experience is a plus.
- Previous experience with default mortgage servicing is preferred.
Skills, Abilities, and Knowledge
- Strong organizational and communication skills required.
- Advanced project management skills.
- Must be flexible to changing priorities, project scopes, and deadlines.
- Highly proficient in MS Office package, including Excel, PowerPoint, and Visio.
- Corporate event planning knowledge and experience.
- Knowledge of corporate AR processes.
Additional Information:
While this description is intended to be an accurate reflection of the position’s requirements, it in no way implies/states that these are the only job responsibilities. Management reserves the right to modify, add or remove duties and request other duties, as necessary.
All employees are required to have smart phones that meet Company security standards with the ability to install apps such as Microsoft Authenticator. Employment will be contingent on this requirement.
Why Newrez
We’re a great place to work because we invest in what matters: your career, your community, your wellbeing, and your future. Our total rewards package is designed to support your whole self.
Company Benefits:
We offer benefits, programs, and perks that support you in every aspect of your life.
Medical, dental, and vision insurance
Health Savings Account with employer contribution
401(k) Retirement plan with employer match
Paid Maternity Leave/Parental Bonding Leave/Caregiver Leave
Adoption Assistance
Tuition & Certification reimbursement
Employee Mortgage Loan Program
The Newrez Employee Emergency and Disaster Fund is a program to support our team members experiencing hardships
Newrez NOW:
Through Newrez NOW, our Corporate Social Responsibility program, you’ll have opportunities to give back, lead, and make a difference.
1 company-paid Volunteer Time Off day (with over 40,000 volunteer hours contributed since our inception)
Matching Gifts Program - dollar-for-dollar up to $1,000
Access to grants, nonprofit resources, and volunteer opportunities
More than $6,000,000 donated since 2020
1 in 5 employees participates in at least one Employee Resource Group (ERG)
Equal Employment Opportunity
We're proud to be an equal opportunity employer- and celebrate our employees' differences, including race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, and Veteran status. Different makes us better.