Customer Service Representative - Residential Electrical

Description

Company intro:

State Electric Company is an industry leader in the electrification of the nation and electric vehicle infrastructure buildout of commercial and residential sectors. State Electric is a fast-growing company of industry leading electricians, and other tradesmen. Dedicated to recruiting and retaining top talent from the area, State Electric will provide on the job training for this position.

Job position description:

We are looking to fill the position for an entry level CSR to gather information from customers and determine the approximate costs of various electrical installations for residential projects. The CSR’s responsibilities include reaching out to each customer & determining what all is needed for the job, researching market prices for project materials & equipment, and managing the residential project schedule. 

The ideal candidate is someone who’s ready to have a full-time job and looking for a quality career experience. Effectively talking to customers is a large portion of the work. Ultimately, an ideal candidate would have Microsoft Office experience (proficiency is a bonus) and demonstrate outstanding analytical and problem-solving skills. Some prior electrical and/or mechanical knowledge is a preferred.

This is an entry level hourly position with the range of 18-24$/hr depending on experience, and qualifications with opportunity for advancement.

Business hours:

Monday through Friday, 7:30 am to 4:00 pm.

Top benefits or perks:

As a team member at State Electric, you'll enjoy:

• Friendly atmosphere with colleagues who support each other to be the best that they can be.
• Comprehensive benefits package, including health, vision and dental insurance, short & long term disability
• Company matched retirement plans (401k).
• Paid time off & Major Holiday pay

Location:

State Electric HQ is located in Holly, Michigan, a great rural setting close to many modern-day amenities and family-oriented activities. Minutes from the Village of Holly, Ortonville, Clarkston, and Grand Blanc areas.

Contact/application information:

To be considered for our next round of interviews, please submit your resume to [email protected]. If we accept your application, we'll be in touch to schedule an interview. We look forward to hearing from you.

Job Type: Full-time

Pay: $18.00 - $24.00 per hour

Expected hours: 40 per week

Benefits:

• 401(k) matching
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday

Work Location: In person

Requirements

 Candidate Requirements:

• Strong analytical and problem-solving skills.
• Proficient computer skills.
• Outstanding communication skills, both written and verbal.
• Exceptional customer service skills.
• Detail-oriented.
• Hands on electrical, mechanical or construction knowledge is advantageous but not required.