Allocation Officer

Employment Type: Permanent part time

Hours: Mon, Tue & alt Sat 16:30 - 21:30 (25 hours per week)

Salary: HS1

Location: Mercy Hospital for Women Heidelberg

Upload with Application: Resume, and cover letter

Contact: [email protected]

Where there’s life, there’s Mercy.

Where there’s care, there’s You.

Through the battles and the breakthroughs, we're there. Where will you be?

For over a century, our incredible teams have provided care for people when they need it most. Our people feel great pride in this, and they value the security and stability we offer. But it also means so much opportunity - to build on all that’s gone before, to grow your impact and gain experience that’s hard to find elsewhere.

As a for-purpose organisation with over 10,000 dedicated, compassionate people, we continue to offer more services and deeper care than ever before. With Mercy, you’ll have the chance to make an impact and gain experience that’s hard to find elsewhere.

At Mercy Health, it’s all about taking what we have and making it better.

To do that, we need you.

Join us as at Mercy Health, and help our teams deliver even greater outcomes.

About the opportunity

Join the friendly and committed Workforce Team at Mercy Hospital for Women Heidelberg.

·         Extend your career in a close supportive team

·         Enjoy a role that will be varied, challenging, and rewarding

·         Permanent part-time position working evening shifts, with the opportunity to work day-time shifts to cover leave

The Workforce Unit is a small friendly team in a fast-paced hospital environment. As an Allocations Officer in this team, you will coordinate staffing resources for our Clinical teams across the hospital.

·         Work closely with the Hospital Coordinator to allocate nurses and midwives to shift vacancies

·         Provide excellent customer service for nurses and midwives

·         Attend to general office administration duties

What you’ll bring

You’re resilient, compassionate, and have a whole lot of heart. Most importantly, you are committed to building exceptional customer relationships with nurses and midwives.

To thrive in this role, you will have:

·         Have experience in office environments

·         Demonstrate customer service with an outstanding phone manner

·         Demonstrate high-level office skills with an eye for detail and excellent time management skills

·         Proven teamwork and problem-solving skills

·         Experience in data entry, preferably in Allocation systems

You will also be required to provide evidence of, or in the process of obtaining:

• A current Police Record Check and Working with Children Check.

• Proof of current influenza vaccination and other vaccination status consistent with public health orders.

Ready to help us shape the future of healthcare?

Join us and make a meaningful difference in people’s lives - and your career.

Are you ready to apply for this role? Click Apply now

Please contact us if you would like to find out more or communicate any requirements to ensure we provide you with a fair and equitable interview and selection process.

We acknowledge the Wurundjeri Woi-wurrung peoples, traditional Custodians of the Land in which our Head Office is based, on traditional lands of the Kulin Nation and recognise their deep connections to the land, sea, and culture.

We extend this acknowledgment to the many Traditional Lands that we operate across Australia and pay our respects to Elders past and present.

The team at Mercy Health is as wonderfully diverse as the patients, residents, clients and communities we support. We’re proud to be recognised as an Employer of Choice for Gender Equality by the Workplace Gender Equality Agency (WGEA). Mercy Health strongly encourages applications from Aboriginal and Torres Strait Islander peoples, and people of all ages, sexualities, genders, abilities and cultural backgrounds.