- Location
- Bengaluru, BDC7C, India
- Type
- Full-time
- Department
- IT
- Seniority
- Manager
- Experience
- 10+ years
- Education
- Master
- Source
- Workday
Description
Job Title - Instructional Design – Manager - T&O- (S&C GN)
Management Level: 7 - Manager
Location: Gurugram, Bangalore, Mumbai, Pune, Hyderabad, Kolkata and Chennai
Must have skills: AI-enabled talent solutions; learning strategy design and development; stakeholder management; solutioning; project management, platform transformation adoption
Good to have skills: Change Management, Talent Management, Learning Technology, Prompt Engineering and AI Agent Design, Digital HR Literacy, Industry/Domain specialization
Job Summary:
As a Talent & Organization (T&O) professional in the S&C Global Network, you will help clients across industries accelerate talent transformation, AI‑powered workforce capability building, and organizational change. Using your expertise in AI‑centric design, behavior change, and talent development, you will shape innovative strategies and solutions that enable clients to build present-relevant, future‑ready, agile, AI‑enabled workforce. You will play a pivotal role in guiding organizations through complex transformations and enabling smooth, people‑centered transitions.
Roles & Responsibilities
- Conduct talent and capability needs analysis aligned to business priorities; identify critical skill gaps and design AI‑powered, talent‑first development strategies and interventions.
- Introduce innovative, AI‑centric approaches into talent solutions as business priorities evolve.
- Establish project foundations by defining processes, governance, team structures, and agile ways of working; manage workplans, mitigate risks, and drive seamless delivery.
- Lead and mentor multidisciplinary teams of learning designers, media designers, technical developers, data modelers, as needed, across locations to create high‑impact, talent‑focused, digitally enhanced workforce solutions.
- Manage external partners within the talent ecosystem to support capability-building initiatives when required.
- Own budget, scope, timeline, product quality, and delivery efforts for AI‑powered capability development solutions across multiple programs, ensuring alignment with internal and client stakeholders.
- Track project performance and deliver clear reporting to stakeholders through multiple forums.
- Demonstrate agility by continuously adapting talent solutions to changing business and workforce needs.
- Contribute to organizational and practice-wide priorities including innovation, thought leadership, and asset development.
- Support business development by shaping proposals, identifying new opportunities, and cultivating strong client relationships.
Qualification
Professional & Technical Skills
- Graduate/Postgraduate preferably with background in HR, talent development, or organizational sciences.
- Preferred qualifications: MA/Diploma in Instructional Design, Learning Sciences, Cognitive Sciences, MBA, PMP.
- 10+ years of experience in workforce capability development, digital talent experiences, or related domains.
- 5+ years leading large-scale corporate capability programs for global clients and managing geographically distributed teams.
- Experience delivering agile, AI‑supported capability transformation initiatives in fast‑paced environments.
- Proven expertise designing and delivering talent development solutions for enterprise technology transformations, leadership journeys, and behavioral capability programs across industries.
- Strong experience working with global clients and cross‑cultural teams.
- Consulting experience in designing, developing, and implementing talent and performance solutions.
- Ability to build strategic client relationships, identify opportunities, and convert them into business engagements.
- Experience applying AI‑powered or next‑generation digital technologies to talent and capability challenges.
- Expertise in at least one niche area such as talent experience design, capability architecture, AI‑enhanced workforce design, or immersive experience technologies.
Desired Experience
- Strong knowledge of performance‑based talent models, workforce behavior science, and modern capability development principles.
- Deep awareness of emerging and disruptive technologies shaping industries and their talent implications.
- Proven project management capabilities to manage multiple priorities while delivering high‑quality outcomes.
- Strong analytical skills with the ability to interpret and present data for strategic decisions.
- Ability to operate effectively in an agile, evolving, and sometimes ambiguous environment.
- Strong expertise in evaluating talent development materials, proposals, budgets, effort, and resource needs.
- Ability to build strong stakeholder relationships at all levels.
- Experience using rapid digital content tools and workforce enablement platforms (LMS/LXP), though now positioned within AI‑powered talent ecosystems.
- Structured problem‑solving, strong business acumen, and a holistic enterprise perspective.
- Excellent communication skills—visual, verbal, and written.
- Strong interpersonal, coaching, and people leadership skills.
- High cultural agility and global mindset.
- Strong program and team management capabilities.
This is a very niche area in the HRST domain and is not really adjacent to the expanded skillset we will be expecting in our managers. Would suggest to see if we want to remove it.
Removed
Wondering if this is aspirational for M than being something that’s day to day. This is quite strategic that our Level 6 and above may be involved in. Will suggest that we take it out from here and keep it in level 6 description.
Moving to SM JD, thanks!
Added this to at least have some exp. with global clients and not a total internal cap dev experience.
Is this additional info or Preferred/desirable experience that we are looking for? May want to look at the verbiage.
Also, the section headers in this are different than that in the SM one. You may want to see if the structure needs to be consistent.
Experience: Minimum 12 to 15 year(s) of relevant experience is required
Educational Qualification: Any Bachelor’s Degree Fulltime
About Accenture
Accenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services—creating tangible value at speed and scale. We are a talent- and innovation-led company with approximately 791,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world’s leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability. Our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song, together with our culture of shared success and commitment to creating 360° value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360° value we create for our clients, each other, our shareholders, partners and communities.Visit us at www.accenture.com
Equal Employment Opportunity Statement
We believe that no one should be discriminated against because of their differences. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, military veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by applicable law. Our rich diversity makes us more innovative, more competitive, and more creative, which helps us better serve our clients and our communities.
